In­dus­try mak­ing mas­sive strides

The Aus­tralasian bus and coach in­dus­try is fac­ing un­prece­dented chal­lenges but with that can come huge op­por­tu­nity if we start to adapt now, writes Ran­dall Johnston

ABC (Australia) - - CONTENTS -


BC was lucky enough to be in­vited to the Bus In­dus­try Con­fed­er­a­tion’s bi-an­nual Na­tional Tech­ni­cal and Sup­pli­ers Sum­mit in Can­berra re­cently.

While many things were dis­cussed, in­clud­ing de­sign rules, it soon be­came clear that the in­dus­try has never faced such a di­verse range of po­ten­tial dis­rup­tions to the ef­fec­tive­ness of its tra­di­tional busi­ness mod­els.

The shar­ing econ­omy – par­tic­u­larly ser­vices like Uber – has the power to trans­form pas­sen­ger habits for good and in a very short space of time.

The lay per­son is not con­cerned about what mode of trans­port they use. They are sim­ply look­ing for the most has­sle-free way of get­ting from point A to B.

At the same time, op­er­a­tors face what in­dus­trial re­la­tions ex­perts are call­ing out as a po­lit­i­cal cli­mate that is hos­tile to pro­duc­tive busi­ness own­er­ship. One where the le­gal bal­ance of power, at least when it comes to em­ployee dis­missal dis­putes, ap­pears to be tilted in favour of the em­ployee rather than the em­ployer. At least this is the view that seems to be com­monly held among hu­man re­sources man­agers within the bus and coach in­dus­try.

But it’s not all doom and gloom! You can read all about the lat­est en­cour­ag­ing po­lit­i­cal and reg­u­la­tory de­vel­op­ments that bus and coach op­er­a­tors, sup­pli­ers and man­u­fac­tur­ers all across the na­tion have to look for­ward to in our full wrap from the dual BIC Can­berra con­fer­ences on page 20.

The story of Vic­to­rian school and char­ter op­er­a­tor Crown Coaches shows how one bat­tling fam­ily and its loyal co-work­ers teamed up half a cen­tury ago to pro­duce what has grown into very suc­cess­ful busi­ness to­day.

Crown Coaches’ 50-year an­niver­sary din­ner was at­tended by past and present em­ploy­ees, as well as its long- term sup­pli­ers and busi­ness part­ners in the Yarra Val­ley on Fe­bru­ary 4.

Never sat­is­fied with sim­ply scratch­ing the sur­face, ABC goes deeper to find out a bit about the his­tory of the com­pany and the ded­i­cated and pas­sion­ate peo­ple who con­tinue to make it tick in 2017 ( p. 32).

The de­vel­op­ment and in­tro­duc­tion of elec­tric buses has the ca­pac­ity to re­duce the en­vi­ron­men­tal foot­print of the trans­port in­dus­try and could rev­o­lu­tionise the green foot­print of the ve­hi­cles we drive.

Some might say that there have been few signi cant changes in bus de­vel­op­ment over the past 20 years, but few could deny that the adop­tion of elec­tric buses in Aus­tralia is start­ing to gain pace. We take the Car­bridge TORO fully elec­tric bus for a spin in Syd­ney ( p. 38) and come away suit­ably im­pressed. The fu­ture is now … so don’t miss the bus.

“The in­dus­try has never faced such a di­verse range of po­ten­tial dis­rup­tions”

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