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“Wales Bus Re­pairs has been recog­nised as the largest, most up-to-date bus re­pair op­er­a­tion in Aus­tralia.”

WESTERN SYD­NEY-BASED Wales Bus Re­pairs has won the pres­ti­gious ‘Ex­cel­lence in Small Busi­ness’ award at a gala event held at Syd­ney’s Rose­hill Gar­dens Race­course, of­fi­ci­ated at by The Hon. Gla­dys Bere­jik­lian, pre­mier of New South Wales, and Luke Fo­ley MP, shadow min­is­ter for Western Syd­ney and leader of the op­po­si­tion, it’s re­ported re­cently.

On Fri­day Septem­ber 21, more than 700 of Western Syd­ney’s most in­flu­en­tial busi­ness lead­ers and pro­fes­sion­als flooded into the venue to at­tend the 28th an­nual Western Syd­ney Awards for Busi­ness Ex­cel­lence ( WSABE). More than 300 en­tries for var­i­ous cat­e­gories toughed it out, with Wales Bus Re­pairs claim­ing the highly sought-af­ter ‘Ex­cel­lence in Small Busi­ness’ award from an elite and highly con­tested field.

Wales was ac­tu­ally a fi­nal­ist in two cat­e­gories in the WSABE awards: Tra­di­tional Trade and Small Busi­ness.

“It is an hon­our to ac­cept this pres­ti­gious award from the WSABE com­mit­tee and in such a sought-af­ter field,” said Wales Bus Re­pairs CEO, Dar­ren Wales.

“To be even amongst the re­spected fi­nal­ists is a won­der­ful achieve­ment, but to ac­tu­ally win is some­thing else.”

Wales added: “I would like to thank our un­be­liev­able team for this award, with whom it would not be pos­si­ble to be stand­ing up here without their tire­less ef­forts and ded­i­ca­tion.

“In par­tic­u­lar, our man­ager, Sam Travoto, for his ever-ex­pand­ing knowl­edge; work­shop man­ager Luke Davis, for his tire­less work ethic; and group gen­eral man­ager Rob Lan­ham, for be­ing not only my right hand but my left as well.”


Wales Bus Re­pairs has been ser­vic­ing the in­dus­try for more than five years and built a solid rep­u­ta­tion as one of the most pro­fes­sional, qual­ity-driven com­pa­nies in the bus busi­ness with a fo­cus on ef­fi­ciency and getting their clients’ ve­hi­cles back on the road faster than any­one, it says.

Three years ago, Wales moved into a ded­i­cated, pur­pose-built bus re­pair fa­cil­ity in Smith­field to ser­vice the New South Wales bus in­dus­try. The new fa­cil­ity houses three state-of-the-art drive-through spray bak­ing ovens; Josam pulling sys­tems; touch-screen com­puter sta­tions around the work­shop; parts di­vi­sion – all on a 20,000m2 site. It has been recog­nised as the largest, most up-to-date bus re­pair op­er­a­tion in Aus­tralia, it states.


Wales Bus Re­pairs is a fam­ily owned and op­er­ated Aus­tralian busi­ness (est. 1982) com­mit­ted to ‘ex­cel­lence’ in cus­tomer ser­vice and every as­pect of qual­ity bus re­pairs and re­fur­bish­ments at its large, state- of-the-art fa­cil­ity in Smith­field, NSW, it states.

This com­mit­ment is re­flected in its: “On­go­ing in­vest­ment in equip­ment, tech­nol­ogy and ex­per­tise to han­dle any type of bus re­pair or re­fur­bish­ment re­quired; large, state-of-the-art fa­cil­ity in Smith­field, NSW ded­i­cated to bus and coach work only; es­tab­lished work­ing re­la­tion­ships with all the ma­jor in­sur­ers to ex­pe­dite claims; struc­ture that al­lows cus­tomers to deal di­rectly with one of the se­nior man­age­ment team; gen­uine af­ter-re­pair cus­tomer ser­vice; pro­fes­sional com­mit­ment to the in­dus­try and a rep­u­ta­tion as one of the lead­ing bus re­pair­ers in Aus­tralia,” it says.

Above: Wales Bus Re­pairs CEO, Dar­ren Wales, was stoked the com­pany picked up the 2018 Ex­cel­lence in Small Busi­ness award, re­cently.

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