Mel­bourne tim­ber mer­chant takes de­liv­ery of new Stir­ling ma­chines

Australasian Timber - - NEWS -

WHEN MEL­BOURNE tim­ber mer­chant and man­u­fac­turer, WR Tim­bers iden­ti­fied an op­por­tu­nity to ex­pand their busi­ness and of­fer con­tract wood ma­chin­ing, Man­ag­ing Di­rec­tor Wayne Reed sought out the re­quired equip­ment with a visit to the AWISA tradeshow in Mel­bourne in July 2016. There, he met with Stir­ling Ma­chin­ery MD, Craig Honey­man. By Christ­mas, the work­shop was ready for the in­stal­la­tion of a shiny new 202A Semi Op­ti­mis­ing Docker and a 250mm End­matcher.

“Craig’s ex­per­tise and sales­man­ship re­ally sold me on deal­ing with Stir­ling,” Wayne says. “He fol­lowed up ev­ery step of the way and re­ally knows what he’s talk­ing about. Any time I had ques­tions, he came through with an­swers.”

Craig is a highly ex­pe­ri­enced vet­eran of more than 30 years in the wood­work­ing in­dus­try and through his other en­ter­prise, Ac­cu­rate Aus­tralia, has supplied cus­tomers with tool­ing and con­sum­ables since 2001.

“I’ve al­ways been re­ally happy with the way Ac­cu­rate meets our tool­ing needs,” Wayne says. “And now, with Stir­ling, they’ve proven their deep ex­per­tise on the ma­chin­ing side as well.”

Along with over­see­ing the in­stal­la­tion of the equip­ment him­self, Craig per­son­ally trained the staff in its op­er­a­tion. As he ex­plains: “It’s not only im­por­tant to me that I over­see the in­stal­la­tions but I en­joy see­ing the ma­chines come to life for the first time, know­ing how ef­fi­cient and pre­cise they are.”

Stir­ling Ma­chin­ery’s di­verse lineup in­cludes panel plan­ers, wide belt san­ders, spin­dles and sur­fac­ers and ex­tends to more com­plex au­to­mated sys­tems that re­quire link­ing and ma­te­rial han­dling. Dura­bil­ity and pre­ci­sion are two of the more im­por­tant bench­marks. “We are fo­cused on rugged con­struc­tion and ex­treme pre­ci­sion,” Craig ex­plains. “All our ma­chines are backed by CE spec­i­fi­ca­tions and our cus­tomers are as­sured of the very high­est man­u­fac­tur­ing ac­cred­i­ta­tions.”

For WR Tim­bers, be­ing able to turn to Stir­ling for their ma­chines and Ac­cu­rate for their tool­ing needs makes for seam­less deal­ings. “I know that if I have any is­sues or ques­tions,” Wayne says, “Craig and his peo­ple will know ex­actly how to help. The qual­ity of their prod­ucts and the level of ser­vice they pro­vide makes do­ing busi­ness easy.”

“There’s no ex­cuse for poor ser­vice,” Craig in­sists. “We are de­ter­mined to keep our cus­tomers for the long-term, not just sell them a ma­chine and walk away. Be­cause we also sup­ply the con­sum­ables, we are able to part­ner with cus­tomers for the life of their ma­chine. This is a re­spon­si­bil­ity we don’t take lightly.”

■ 202A Semi Op­ti­mis­ing Docker.

■ 250mm End­matcher.

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