TRANS­PORT TECH­NOL­OGY

Australian Transport News - - Truck Reviews -

WHY TECH­NOL­OGY IS THE KEY TO SOLV­ING TRANS­PORT’S BIG­GEST CHAL­LENGES

The trans­port, lo­gis­tics and freight in­dus­tries have long been fo­cused on safety, with fa­tigue be­com­ing a cru­cial is­sue in the last few years. A re­cent bench­mark sur­vey by Tele­trac Nav­man re­vealed that man­ag­ing risks and re­duc­ing in­ci­dents are key con­cerns, while many also try to bal­ance ef­fec­tive cost man­age­ment. With a third of busi­nesses ex­pe­ri­enc­ing a short­age of skilled driv­ers, it’s also more im­por­tant than ever to tackle these chal­lenges and cre­ate a wel­com­ing en­vi­ron­ment for your ex­ist­ing team and new re­cruits.

THE UN­TAPPED BEN­E­FITS OF FLEET TECH­NOL­OGY

While many or­gan­i­sa­tions have im­ple­mented fleet track­ing in re­sponse to these chal­lenges, it’s not be­ing used to its full po­ten­tial. Fa­tigue man­age­ment re­mains a com­pli­ance con­cern for 69% of re­spon­dents, but only 12% are us­ing an elec­tronic work di­ary (EWD) to ef­fec­tively man­age fa­tigue, and more than half have no plans to im­ple­ment one. Con­sid­er­ing EWDs will soon be an ac­cepted al­ter­na­tive to pa­per diaries, this is an alarm­ing trend. Sim­i­larly, while big data has re­peat­edly been shown to de­liver cost ef­fi­cien­cies, 61% of busi­nesses aren’t us­ing an­a­lyt­ics and don’t plan to start in the next year.

GET­TING THE MOST OUT OF TELEM­AT­ICS

Up­com­ing changes to Chain of Re­spon­si­bil­ity in Oc­to­ber mean it’s no longer enough to just have the tech­nol­ogy in place – busi­nesses need to ac­tively look for ways to ad­dress safety and man­age risks. Luck­ily, telem­at­ics goes far be­yond track and trace ca­pa­bil­i­ties. Those us­ing telem­at­ics data to its full po­ten­tial not only see im­prove­ments in driver be­hav­iour and safety, but find it eas­ier to meet com­pli­ance re­quire­ments and save on both time (in re­duc­tion of pa­per­work) and costs (such as re­duc­ing over­time spend and be­com­ing more fuel ef­fi­cient). Armed with use­ful in­sights, or­gan­i­sa­tions can build a safer, more cost-ef­fi­cient fleet, while ad­dress­ing grow­ing de­mand.

While less than 50 per cent of or­gan­i­sa­tions are re­ward­ing driv­ers, those that in­vest in re­wards pro­grams see im­proved cus­tomer ser­vice, bet­ter driver re­ten­tion and fewer safety vi­o­la­tions. Data on driver be­hav­iour pro­vides the op­por­tu­nity to recog­nise and re­ward staff for safe driv­ing and im­prove habits on the road by cus­tomis­ing train­ing pro­grams to an in­di­vid­ual’s needs.

It also of­fers ef­fi­ciency ben­e­fits. Nearly half of re­spon­dents us­ing telem­at­ics re­duced fuel costs, with nearly 10% see­ing costs drop by 11% or more. Uni­fy­ing op­er­a­tions data of­fers the chance to make smarter de­ci­sions about ev­ery­thing from fuel use to job al­lo­ca­tion and driver safety.

BUILD­ING A CON­NECTED FLEET

Telem­at­ics al­lows all staff in the trans­port chain to man­age their obli­ga­tions, so you can fo­cus on more strate­gic ini­tia­tives. There are huge op­por­tu­ni­ties to get ahead of the com­pe­ti­tion and ad­dress key con­cerns with fleet man­age­ment tech. Ev­ery ve­hi­cle pro­duces valu­able data that goes far be­yond track­ing dots on a map, to drive down costs, in­crease pro­duc­tiv­ity and keep driv­ers safe. In the long run, this will build a cul­ture of in­no­va­tion and safety that not only ap­peals to new re­cruits, but keeps ex­ist­ing driv­ers happy at work.

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