Hino restructures for customer focus
HINO HAS APPOINTED two staff members to new roles within its Brand and Franchise divisions as it seeks to lift its focus on customer service.
Hino Motor Sales Australia has combined its customer experience and marketing departments into one entity, to be headed by its Dimitri Andreatidis, left, who has served as the company’s National Marketing Manager since September 2017.
Company general manager for brand and franchise development Bill Gillespie says Andreatidis’ appointment as Hino’s Head of Customer and Brand is the start of a new era for the company.
Hino has also appointed staffer Brian Wright as National Sales Manager for the company, with all its Dealer Sales and National Fleet teams to report to him.