His career’s taken off
CLINT Osborne describes airports as “an emotional environment”.
From issues with oversized luggage and slow queues to lost passports, flight delays and struggles to park, plenty can go wrong.
As operations manager at Perth Airport, Mr Osborne’s aim is to ensure people’s venture through the terminal is smooth.
“That you can get out of your vehicle, or however you got to the terminal, and make your way to check- in and through the departures process as seamlessly as possible, without any interruption, without any false steps – that’s our primary function,” he said.
Working from a state- of- the- art control centre which opened at the end of 2016, Mr Osborne’s office is the nerve centre of the airport.
His team both in the control centre and on the ground is there “to make sure everything is functioning and operating as it should”.
“Airports are an emotional environment, particularly terminals,” he said.
“People are excited for one reason or another. We’re there to provide the help and assistance people need to make sure they can enjoy their experience at Perth Airport and make it a memorable one.”
Mr Osborne recently celebrated 25 years at the airport. “It’s been an exciting time,” he said, of a role that has led him to meet people such as David Bowie, the Dalai Lama and Michael Schumacher.
“A lot of what I do I tend to take for granted sometimes, but I know for a lot of other people in the community it would be quite exciting.
“I’ve never lost sight of that,” he said.
Perth Airport operations manager Clint Osborne.