His ca­reer’s taken off

Avon Valley Gazette - - NEWS -

CLINT Os­borne de­scribes air­ports as “an emo­tional en­vi­ron­ment”.

From is­sues with over­sized lug­gage and slow queues to lost pass­ports, flight de­lays and strug­gles to park, plenty can go wrong.

As op­er­a­tions man­ager at Perth Air­port, Mr Os­borne’s aim is to en­sure peo­ple’s ven­ture through the ter­mi­nal is smooth.

“That you can get out of your ve­hi­cle, or how­ever you got to the ter­mi­nal, and make your way to check- in and through the de­par­tures process as seam­lessly as pos­si­ble, with­out any in­ter­rup­tion, with­out any false steps – that’s our pri­mary func­tion,” he said.

Work­ing from a state- of- the- art con­trol cen­tre which opened at the end of 2016, Mr Os­borne’s of­fice is the nerve cen­tre of the air­port.

His team both in the con­trol cen­tre and on the ground is there “to make sure ev­ery­thing is func­tion­ing and op­er­at­ing as it should”.

“Air­ports are an emo­tional en­vi­ron­ment, par­tic­u­larly ter­mi­nals,” he said.

“Peo­ple are ex­cited for one rea­son or an­other. We’re there to pro­vide the help and as­sis­tance peo­ple need to make sure they can en­joy their ex­pe­ri­ence at Perth Air­port and make it a mem­o­rable one.”

Mr Os­borne re­cently cel­e­brated 25 years at the air­port. “It’s been an ex­cit­ing time,” he said, of a role that has led him to meet peo­ple such as David Bowie, the Dalai Lama and Michael Schu­macher.

“A lot of what I do I tend to take for granted some­times, but I know for a lot of other peo­ple in the com­mu­nity it would be quite ex­cit­ing.

“I’ve never lost sight of that,” he said.

Pic­ture: Jon Hew­son d480569

Perth Air­port op­er­a­tions man­ager Clint Os­borne.

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