Residents need to choose providers wisely
The NBN is expected to be in Benalla by next June, but residents are being warned not to automatically expect a significantly faster service than their current ADSL connection.
NBN Co. presented an update to council members at last week’s Rural City Council Planning and Development committee meeting.
Councillors were told that NBN Co. have no direct control over individual internet connection speeds, and that providers were likely to offer customers like-for-like deals, which would not necessarily offer a noticeable upgrade to service.
There will be three levels of NBN available with top speeds expected to reach 100mbps downloads, although these will only be available at a premium price.
Customers who do not want to pay more will not have access to these speeds and may not see a dramatic improvement in their connection.
The cheapest NBN deal currently offered by Telstra is $80 per month on a 24-month contract with a 500gb cap and download speeds of up to 25mbps.
Various internet providers in Benalla are currently offering ADSL2+ connections with download speeds of up to 20mbps on a 12 month contracts with unlimited downloads and prices starting from $65 per month.
In July NBN Co chief executive Bill Morrow said in the past three years the company had added more than two million users, but admitted there were still issues with the roll-out.
‘‘In order to continue our success in the next phase, our focus on improving customer experience is critical,’’ Mr Morrow said.
‘‘Strong headway is being made across the industry, but as we further transition to an NBN-enabled nation we know there is more to be done.’’
Super-fast NBN on way: But speeds will depend on your provider.