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TRUCKLINE is relaunching two branches at new and improved sites and opening a new parts distribution centre, highlighting the company’s ongoing commitment to customer satisfaction and continued growth nationwide.
In Western Australia, Truckline has relocated the Bunbury facility to provide an even greater level of customer support and has just opened a new product distribution centre at Welshpool, to provide faster access and availability to truck parts for WA customers.
Truckline territory business manager for WA/SA Brett Williams said the new Bunbury branch features a much larger interactive showroom, allowing an expanded product display, better parking facilities for all types of vehicles, large warehouse, an undercover loading area and an overall improved and modernised layout.
“We certainly outgrew our old premises having been there for more than 20 years,” he said.
The new product distribution centre in Welshpool is the first in WA.
“We have eight stores in WA and previously we’ve supported them from a stock point of view from our Welshpool branch as a hub – spoke set-up, as well as having stock orders coming directly from suppliers in the eastern states,” Mr Williams said.
In addition, Truckline has recently opened a new branch at Eagle Farm in Brisbane, Queensland. The new branch replaces the 12-year-old Geebung branch and features a bigger warehouse, expanded truck parking facilities and a more convenient location for Truckline’s customers, many of whom are located in Eagle Farm.
Truckline general manager Mick Henderson said all three new facilities were part of Truckline’s broader strategy of delivering excellence in customer service and product availability.
“These new branches are about providing outstanding facilities for our customers in the best locations for them,” Mr Henderson said.
“We have researched what our customers need and listened to their feedback and the Bunbury and Eagle Farm branches are now ideally located for our customers to access.”
Headquartered in Queensland, Truckline is Australia’s leading retailer of after-market truck, trailer and on-road diesel vehicles parts.
The company has a national network of 24 stores and two parts distribution centres.
“This is an exciting year for us, with changes within the business including our new website with e-commerce, plus new appointments and promotions within our team,” Mr Williams said.
REVAMP: Truckline is relaunching two branches and opening a new parts distribution centres.
Great customer support and faster access and availability of parts is the name of Truckline’s game.