Why on­board­ing is an easy win for your dig­i­tal HR strat­egy

In a world where tech­nol­ogy is evolv­ing at such a rapid pace to bring bet­ter ef­fi­ciency to all ar­eas of busi­ness and cus­tomer ex­pe­ri­ence, it seems ab­surd that in­ef­fec­tive em­ployee on­board­ing could be the one thing stand­ing in the way of your HR dig­i­tal st

Business First - - HR -

In to­day’s dig­i­tal age, and whilst busi­nesses look to move away from tra­di­tional man­ual op­er­at­ing pro­cesses, it ap­pears that em­ployee on­board­ing has been over­looked. But with the lat­est on­board­ing tech­nol­ogy avail­able, for­ward-think­ing HR teams can now em­bed this crit­i­cal area of op­er­a­tions into their dig­i­tal strat­egy.

Here’s a look at the three rea­sons em­ployee on­board­ing is such an easy win for your 2018 dig­i­tal strat­egy:


“No con­tract ready and as a re­sult they didn’t pay me on time”

Tak­ing the time to man­u­ally draft a con­tract, cap­tur­ing per­sonal de­tails, and in­cor­po­rat­ing all rel­e­vant in­for­ma­tion can be both a timely and er­ror-prone task, even more so if you are on­board­ing a high vol­ume of can­di­dates. Er­rors within con­tracts and of­fer let­ters can bring sub­stan­tial de­lays to start dates and In to­day’s com­pet­i­tive re­cruit­ment space and could cost busi­nesses the right can­di­date.

Stream­lin­ing this part of the process with con­tract tem­plates, e-mail merge and full vis­i­bil­ity of all com­pleted and out­stand­ing tasks quickly en­ables this to be­come a pain­less task for HR teams. As well as pro­vid­ing a quick and pa­per­less ex­pe­ri­ence for the new on­boardee, it gives them the op­tion to dig­i­tally sign their con­tract and com­plete it there and then with­out hav­ing to print a sin­gle form.


“I didn’t have a com­puter for the first month, and then no in­ter­net for the first three months.”

The first day check­list can of­ten be quite lengthy, mak­ing sure the new em­ployee has ev­ery­thing from their lo­gin de­tails to an ad­e­quate workspace. 42% of em­ploy­ees con­fessed to turn­ing up on their first day to no ba­sic equip­ment such as a com­puter or lap­top. Fail­ing to pro­vide a good ex­pe­ri­ence in the very pre­ma­ture stages of on­board­ing can quickly cas­cade into a lack of en­gage­ment and a new em­ployee de­cid­ing to leave.

Tech­nol­ogy can aid this process, en­abling HR teams to set up and al­lo­cate tasks to rel­e­vant per­son­nel en­sur­ing ev­ery de­part­ment is aware of what they need to pre­pare ahead of the new starter’s first day.


“I was com­pletely lost be­cause I didn’t re­ceive train­ing.”

Train­ing is fun­da­men­tal, as the say­ing goes ‘you get out what you put in’. If you want a con­fi­dent em­ployee ready to pro­vide re­sults, in­vest the time and re­source to train and sup­port them from the mo­ment the of­fer had been made.

79% agreed they would have set­tled in quicker had there been a bet­ter on­board­ing process. Through an on­board­ing sys­tem, any doc­u­men­ta­tion or pre-read­ing can be sent ahead of the first day so new starters and HR teams both know what tasks need to be com­pleted and have a record as and when it has been car­ried out.


With most ar­eas of busi­ness lever­ag­ing tech­nol­ogy for a more en­hanced and ef­fi­cient way of do­ing things, it seems on­board­ing should be the next area ready to take hold of the op­por­tu­nity. Mak­ing use of a dig­i­tal so­lu­tion, im­proves the on­board­ing ex­pe­ri­ence for a new em­ployee as well as hav­ing tan­gi­ble time sav­ing ben­e­fits all while pro­vid­ing greater vis­i­bil­ity of the HR func­tion.

Tech­nol­ogy can take away the ad­min­is­tra­tive headache of cre­at­ing and is­su­ing high vol­ume on­board­ing projects with the help of stan­dard tem­plates, au­to­matic mail merge and dig­i­tal sign­ing re­duc­ing both time and er­rors. Hav­ing a cen­tralised on­line por­tal with all rel­e­vant in­for­ma­tion, pre-read­ing, and wel­come doc­u­men­ta­tion can pro­vide greater vis­i­bil­ity for both the hir­ing teams and the new starter.

Look to im­prove your busi­ness’s brand and ef­fi­ciency in 2018 and in­cor­po­rate em­ployee on­board­ing into your dig­i­tal strat­egy.

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