Hilton and IHG join Marriott in tightening cancellation policies
HILTON and Intercontinental Hotels Group (IHG) have become the latest hotel groups to make changes to their cancellation policies.
Travellers with reservations at Hilton properties will now be required to give notice of cancellation at least two days in advance in order to get a full refund and avoid cancellation fees. Meanwhile, IHG is dropping its sameday notice policy in favour of a 24-hour cancellation policy.
The shifts come hard on the heels of Marriott International’s adoption of a 48-hour cancellation policy, announced in early July. Marriott previously allowed customers to cancel penalty-free with as little as 24 hours’ notice. hilton.com; ihg.com