capeto­ni­anm Au­gust 31, 18:05

Business Traveller (Asia-Pacific) - - INBOX -

This old chest­nut has in­deed been around for many years, but it has be­come eas­ier for air­lines to track and pre­vent rev­enue leak­age through means that they would re­gard as “de­vi­ous”. Many fare rules have a para­graph such as: “full and con­sec­u­tive use must be made of all flight coupons”. This is a bi­lat­eral con­tract and gives them the the­o­ret­i­cal right to re­cover, as il­log­i­cal and un­fair as it might seem, the fare dif­fer­ence when some­one fails to fly the last seg­ment since as we know this can pro­duce a higher fare. It is cer­tainly not a “myth” that the air­lines can, and will, take ac­tion to avoid rev­enue losses.

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