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Business Traveller (Asia-Pacific) - - CONTENTS -

Read­ing an ar­ti­cle in the March 2018 is­sue of

Busi­ness Trav­eller Asia-Pa­cific, I learned that the Jakarta–Sin­ga­pore route is the third busiest route in Asia.

With so many flights be­tween Jakarta and Sin­ga­pore ev­ery week, In­done­sia must be an im­por­tant mar­ket for Sin­ga­pore Air­lines (SQ).

How­ever, in T2 Soekarno–Hatta In­ter­na­tional Air­port (CGK), Krisf­lyer Gold mem­bers are only el­i­gi­ble to en­ter the Pura In­dah Lounge (con­tracted lounge) – they are not al­lowed to ac­cess the Sil­verKris Lounge. I have two ques­tions about this:

1. Do the SQ team in In­done­sia rou­tinely check the stan­dards and qual­ity of the lounge pro­vided for Gold mem­bers? I found Pura In­dah Lounge to be very dirty, dark and dated – it does not meet the stan­dard of a typ­i­cal SQ lounge. There’s even more hor­ror to be found if you en­ter the bath­room (leak­age and stains every­where). If you are “lucky”, you can find cock­roaches wan­der­ing around in the food area. And I am lucky quite of­ten…

2. Why doesn’t SQ al­low its Krisf­lyer Gold mem­bers to en­ter the Sil­verKris Lounge in Jakarta when they can en­ter Sil­verKris Lounges in other coun­tries?

Ritchie Kur­ni­awan, Jakarta

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