Speak up about poor TV reception
AFTER complaints about Eidsvold’s poor television reception, North Burnett Regional Council is taking action to address the issue.
In his Talking Towns column in the Central and North Burnett Times on December 20, Eidsvold resident Noel Thompson expressed his frustration with the town’s television reception.
“I enjoy watching the tennis and the cricket but it’s not good enough when you’re halfway through watching a match and suddenly you have no reception,” Mr Thompson said.
Council director of development and environment Bob Savage said he was aware some Eidsvold residents were having problems but urged everyone who had a complaint to lodge a formal customer service request with the council, either electronically or at the council office so he could be more fully informed and respond accordingly.
“Our equipment is responsible for receiving and transmitting digital signals and we strive to ensure quality signals at all times, howeverwe cannot control reception problems at the receiving end,” Mr Savage said.
“Our equipment can be affected by weather and may need to be manually reset.
“A local resident has very kindly offered to carry out that task for us and we appreciate his services.
“We intend to install telemetry so as to be able to remotely do that but there can still be power issues which mean someone physically has to go to the site.”
Mr Savage has arranged for council’s communications consultants to visit Eidsvold so hopefully the problem can be rectified in the near future.