TOUGH TALKS KEY
Farms have more to lose than other businesses
DEVELOPING effective negotiation and communication skills to build relationships with family and staff and achieve effective business management will be the focus of a series of two-day workshops targeting farming businesses, to be rolled out in Miles, Dalby and Moonie on the Western Downs in the coming months.
Facilitated by international business strategy and marketing consultant and Right Mind director David Hanlon, the workshops are being organised by AgriFood Skills Australia.
Mr Hanlon said negotiation was the single most important and most frequently used skill in the business world.
He said it was more important to farm businesses, because for farm businesses there was more at stake than meeting key performance indicators and generating positive revenue.
“Knowing how to communicate and negotiate effectively is hugely important to farm businesses, because invariably the family is
Knowing how to communicate and negotiate effectively is hugely important to farm businesses.
involved and there are hugely emotional relationships, with a lot of vested interests,” he said. “But because we don’t know how to negotiate, because we haven’t been taught the skills, important but confronting conversations are frequently avoided – and so succession planning just doesn’t happen and farm businesses just don’t move forward.”
Mr Hanlon said the workshops would teach participants how to recognise and deal with different and sometimes difficult behavioural styles and give them a framework on which to tackle those confronting but important conversations.
The workshops are part of the AgriFood National Regional Initiatives.
It is supporting the Western Downs Regional Steering Group by rolling out a series of training projects across the region, to boost the skills of the regional workforce and improve the profitability of businesses in the region.
Workshops would provide participants with the knowledge, principles, tools and confidence in managing conversations to maintain positive relationships, Mr Hanlon said. Participants would learn tools, skills and techniques to conduct difficult conversations and the frameworks to develop practical, meaningful and powerful scenarios for more informed decision making.
Workshops will be held in Miles on May 1 and 2, Dalby on July 22 and 23 and Moonie on July 24 and 25.
GET IN THE KNOW: Right Mind director David Hanlon will facilitate a range of communication workshops in the region.