Cus­tomers make ho­tel a suc­cess

Central and North Burnett Times - - TASTE BUDS OF BIGGENDEN -

COM­MER­CIAL Ho­tel own­ers Col John­ston and Kay Wil­liams have only been hote­liers for less than a year, but al­ready they know what makes the in­dus­try so great.

“It is the peo­ple,” she said.

“The cus­tomers are just great and the town is great.

“When we took over (in Fe­bru­ary) a lot of peo­ple came in and of­fered to help.”

Kay and Col have never owned a ho­tel, but the two have the hos­pi­tal­ity ex­pe­ri­ence that re­ally makes the ho­tel shine.

“We were work­ing in Mackay so we bought it as an in­vest­ment,” Ms Wil­liams said.

Kay and Col are pass­ing on that hos­pi­tal­ity to their cus­tomers.

Not only to the reg­u­lars that come in for a drink and a chat, but the team of­fer a warm wel­come to what­ever trav­ellers pass through the door.

“We do have the reg­u­lars, but we also have a lot of car­a­van­ers who come in for a meal when pass­ing through.”

On Wed­nes­day, cus­tomers of the ho­tel can catch the weekly pool com­pe­ti­tion.

If darts are more your thing, then there is a dart com­pe­ti­tion also held at the ho­tel.

The lat­est ad­di­tion at the ho­tel is a part­ner­ship with Bot­tle­mart Ex­press, which gives cus­tomers more monthly deals.

PHOTO: SHIRLEY WAY

POP­U­LAR: The Com­mer­cial Ho­tel-Mo­tel, Biggen­den is the place to head to for a meal.

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