Lack of mo­bile re­cep­tion in­fu­ri­ates

Central and North Burnett Times - - YOUR SAY - Philippe Co­querand philippe.co­querand@cnbtimes.com.au

IT’S gen­er­ally the same is­sue fac­ing hun­dreds of res­i­dents across the re­gion. The never-end­ing prob­lem with phone re­cep­tion.

Now, imag­ine you buy a mo­bile phone, you choose a provider – one that is Op­tus, Tel­stra, Voda­fone or Vir­gin – and you be­lieve ev­ery­thing is all good.

But it’s not: it’s suf­fered a mal­func­tion and there­fore you just don’t have any cov­er­age.

I re­mem­ber many times in the past two months where my phone has be­come sim­ply use­less: no phone re­cep­tion, fail­ing in­ter­net and the SOS is the only thing you can use it for.

I hate to think what would happen if I was head­ing some­where and an emer­gency hap­pens: what can you do when your only phone has no re­cep­tion. And the so­lu­tion? “Turn it off and back on,” it’s what a provider told me on the other end of the phone.

Okay mate, I’ll do that. And still it didn’t work: the only so­lu­tion of­fered dur­ing a 10 minute con­sul­ta­tion was to turn it off and back on.

The best bit of this story is while I have no re­cep­tion the en­tire time, or very slow in­ter­net speed – even though you’re in a big­ger town than be­fore – is get­ting your phone bill and it be­ing three times the amount recorded.

In­stead of just pay­ing $75 a month, I am now pay­ing $185 and I have no idea why.

I’d be happy to hear your sto­ries around the re­gion. If you have a sim­i­lar story let me know.

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