IWC WHOLE-OF-PERSON MODEL OF CARE IS HERE FOR ALL
THE friendly faces of the IWC are out and about in the North Burnett everyday as they deliver health and wellbeing services in homes, schools, community centres and at their Gayndah clinic. 'IWC is a unique model of whole-of-person care that offers a wide range of services for all in our community, from regular free Midwife clinics and Diabetes Education sessions to chronic disease screening and case management, and Home Care,' said JenniToogood, who heads the North Burnett IWC Multidisciplinary CareTeam (MDCT). 'We deliver culturally responsive services and have Indigenous Health Practitioners and a Registered Nurse right here in the North Burnett. 'We also have a focus on vulnerable people, including children, and people who are disadvantaged, frail or at-risk. What is important for people to know is that IWC is here for everyone. Indigenous and nonIndigenous. We are non-discriminatory, we don't judge and we help to empower people in our communities around health and wellbeing." IWC delivers integrated wellbeing care, taking a holistic approach to delivering whole-of-person services that support physical and emotional wellbeing. Early intervention is a key aspect of its work, with the team regularly going into all schools in the North Burnett to deliver health and hearing checks, and providing ongoing screening for chronic diseases including diabetes, heart, and kidney disease. IWC works closely with GPs, medical centres, hospitals, pharmacies and other services, and can provide access to doctors, specialists and Allied Health professionals including psychologists, eye specialists, podiatrists, dental services, and Alcohol & Other Drugs programs,’ said Ms Toogood, a Registered Nurse and also IWC’s Clinical Governance Manager. IWC covers the whole of Bundaberg and Wide Bay / Burnett. Making health and wellbeing support accessible is an important part of the IWC model, which includes the IWC Health & Wellbeing Centre in the heart of Bundaberg. Free transport is available to IWC clients in the North Burnett to get them to and from services both at the Gayndah clinic and at the IWC Bundaberg centre. In 2016 IWC was named the national Aboriginal Medical Service of theYear by AGFAL (Australian General Practice Accreditation Ltd ). 'IWC has more than 12500 clients — Indigenous and non-Indigenous — right across Bundaberg and the Wide Bay / Burnett, and we are committed to Reconciliation in Action,” said MsToogood.
IWC North Burnett team: From left, back row: Kirsten Morris, Kristy Drayton, Bert Shadford. From left, middle row: North Burnett IWC Manager JenniToogood Kim Schafferius, Wendy Markwell and Cynthia George. From left front: Nicole Chapman and Clem Shadford