Ser­vice, qual­ity, re­li­a­bil­ity

Print still hold­ing its own

Central Telegraph - - CQ INDUSTRY -

YOU may think print­ing ser­vices would be low on the list of pri­or­i­ties for many re­source and in­dus­trial busi­nesses, but for Glad­stone Print­ing Ser­vices, cor­po­rate and in­dus­trial ser­vices have been right at the top of their list since 1980.

“We’ve been op­er­a­tional for 37 years and our clients are across the board with large in­dus­trial com­pa­nies, con­trac­tors, small busi­ness op­er­a­tors and in­di­vid­u­als,” Glad­stone Print­ing Ser­vices man­ager Jackie Man­nix said.

“Our scope ranges from work­ing for tier 1 and tier 2 firms and we have an ex­cel­lent un­der­stand­ing of the pro­cesses used where pur­chase or­der num­bers, item or ma­te­rial num­bers and con­fi­den­tial­ity is im­por­tant.

“All of my staff are trained in the cor­rect pro­ce­dures for han­dling con­fi­den­tial in­for­ma­tion and en­sur­ing iden­ti­fy­ing num­bers are used where nec­es­sary.”

Ms Man­nix said de­spite what some peo­ple may think, the print­ing in­dus­try is di­verse and no two jobs are the same.

“We en­deav­our to pro­vide the cen­tral Queens­land re­gion and be­yond as much di­ver­sity in our print­ing as we can. To do this we keep our eye on what is trend­ing around the coun­try and over­seas,” she said.

“Qual­ity is the most im­por­tant driv­ing fac­tor for our busi­ness. We have many checks through­out the print­ing process, from the de­sign con­cept, to the ma­chines and through to fin­ish­ing.”

Fully equipped to han­dle tens of thou­sands of in­dus­try tags, thou­sands of pre-op­er­a­tional check­list books and sim­i­lar, and thou­sands of take 5 books and the like, Ms Man­nix said their var­i­ous print­ing presses are reg­u­larly main­tained and ready for large and small runs.

“Our pro­duc­tion man­ager keeps his eye on stock lev­els so that we al­ways have am­ple stock for those times when a job is re­quired ur­gently,” she said.

“Our man­age­ment sys­tems, cus­tomer ser­vice and mar­ket re­sponse is at the fore­front of our busi­ness and we have a long his­tory work­ing with the re­source and in­dus­trial sec­tor.

“I be­lieve our cus­tomer ser­vice is sec­ond to none, which has been recognised through nu­mer­ous of nom­i­na­tions in­clud­ing Best In­di­vid­ual and Best in Busi­ness for the Glad­stone Ob­server Best in Busi­ness Awards as well as nom­i­na­tions in Best Cus­tomer Ser­vice.”

PHOTO: QGC

ACROSS THE BOARD: Jackie Man­nix, man­ager of Glad­stone Print­ing Ser­vices.

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