Service restored soon
GOSNELLS residents are expected to have full phone and internet service restored by tonight after major cable damage.
Telstra WA Area general manager Boyd Brown said on Monday that approximately 700 customers were still experiencing issues, but are expected to have their service progressively restored by this evening.
Armadale detectives are investigating the possibility that an attempted theft of copper cabling caused the significant disruption.
The incident occurred between 11pm on Thursday, September 28, and 4am on Friday, September 29, at Dorothy Street in Gosnells.
A major cable was cut, causing an outage impacting around 4000 Telstra customers in the area.
Mr Brown said Telstra staff had been working 24 hours a day to repair the damage.
“This is the sixth incident of this type over the past two months,” Mr Brown said.
Cables have been cut across Perth including in Cannington and Maddington.
“We’re not aware of the reason behind these cut cables, but this vandalism is having a significant impact on our customers. Previous attacks have impacted around 6000 customers and combined with this event, means over 10,000 people have had their fixed lined or internet services disrupted,” Mr Brown said.
South East Metropolitan district Police Inspector Rod Petterson said anyone with information regarding the incident, including scrap metal dealers, is encouraged to come forward.
“Tampering with cables such as these is dangerous and can place the offenders and other members of the public at risk,” he said.
If you have any information about the incident or similar incidents, contact Crime Stoppers on 1800 333 000 or visit crimestopperswa.com.au
If you are a Telstra customer and still experiencing issues with your fixed line or ADSL after Tuesday night, call 13 22 00 to report the fault.
Above: A Telstra technician repairs the damage. Below: The cut cables.