Cel­e­brat­ing our cruise travel ex­perts

Cruise Passenger - - CRUISE NEWS - Joel Katz is the man­ag­ing di­rec­tor of Cruise Lines In­ter­na­tional As­so­ci­a­tion (CLIA) Aus­trala­sia Words Joel Katz

The 17th an­nual Cruise Lines In­ter­na­tional As­so­ci­a­tion (CLIA) Awards in Fe­bru­ary cel­e­brated the hard­work­ing and pas­sion­ate travel agents who sell cruise to Aus­tralian and New Zealand hol­i­day­mak­ers. CLIA Award win­ners were an­nounced in 20 cat­e­gories.

Spe­cial men­tion to Bic­ton Travel which won Cruise Agency of the Year Aus­tralia for the Þfth year in a row (and sev­enth time), Kathy Pav­lidis of Cruiseabout Kew who won Cruise Con­sul­tant of the Year Aus­tralia, and Clean Cruis­ing which took out both On­line Agency of the Year Aus­tralia and Agency Pro­mo­tion of the Year Aus­tralia. Sarah Fen­ton of MTA Travel was awarded Home Based Agent of the Year Aus­tralia and Kye Duffy of Our Va­ca­tion Cen­tre was recog­nised as Ris­ing Star of the Year.

Th­ese win­ners sit within CLIA’s top ranks of ac­cred­ited travel agents who spe­cialise in help­ing both Þrst-time and vet­eran cruise trav­ellers Þnd the best cruise for their travel style and bud­get. A great agent can also help Þnd un­ex­pected ac­tiv­i­ties and desti­na­tions to cre­ate a once-in-a-life­time cruise ex­pe­ri­ence.

CLIA agents be­come ac­cred­ited through CLIA’s Learn­ing Academy and take cour­ses through dif­fer­ent cruise lines to el­e­vate their ex­per­tise in cruise hol­i­days. They visit ships reg­u­larly and work with a va­ri­ety of lines so they can an­swer ques­tions re­gard­ing dif­fer­ences in cruise ships or desti­na­tions, and of­fer ad­vice on ev­ery­thing from travel in­surance to oboard din­ing times.

In many cases, CLIA travel agents have ac­cess to pro­mo­tions that may not be avail­able to con­sumers book­ing di­rectly.

Agents can ar­range all cruise hol­i­day de­tails in­clud­ing ßights, pre- or post-cruise stays, trans­fers, ho­tel book­ings and even reser­va­tions for on­board din­ing. To Þnd a CLIA-ac­cred­ited cruise spe­cial­ist, use the Find a Cruise Agent search at cruis­ing.org.au.

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