We had access to The Palace – a special area for VIP guests where Josip and his colleagues served drinks and food to the ship’s VIPs. The Palace Villas are huge, with grand pianos that play themselves, private bars, Jacuzzis and roof gardens. Our balcony stateroom was on level nine and had everything we needed. The line has a relationship with its luxury sister brand, Crystal Cruises, celebrated with bathroom amenities in the Crystal Life range. There are more than seven styles of accommodation. Our recommendation: get into the Palace if you can (and tell Josip we miss him!).