Tauck slams re­bat­ing

Cruise Weekly - - NEWS -

TAUCK vp global sales Steven Spi­vak this week reaf­firmed the com­pany’s strong stance on dis­count­ing, which he said “un­der­mines the in­tegrity of our in­dus­try” and de­stroys the liveli­hood of travel agents.

Spi­vak told CW Tauck used to see peo­ple from the Aus­tralian mar­ket book­ing in the US through agen­cies that would of­fer a re­bate in 2014, but now agen­cies found to be re­bat­ing were banned from sell­ing the prod­uct.

“We take a very firm stand and we say ‘no more’ and what that says to agents is ‘I’m pro­tected if I sell Tauck,’” he said.

“The dif­fer­ence be­tween that and some other com­pa­nies is when they say ‘we don’t want agents dis­count­ing’ what they re­ally mean is ‘we want to be the only ones dis­count­ing.’”

Spi­vak said be­cause Tauck took the time to plan ex­pe­ri­ences, and priced them fairly, they were never in a po­si­tion to of­fer twofor-one, free air or dis­counts.

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