TM helps PTMs spe­cialise

Cruise Weekly - - NEWS -

THE cruise in­dus­try was well rep­re­sented at Trav­elMan­agers’ con­fer­ence in Dar­win last week.

Just un­der 400 del­e­gates ar­rived in the North­ern Ter­ri­tory on Thu for three days of ses­sions, net­work­ing and so­cial events.

Ex­ec­u­tive gm Michael Gazal high­lighted the in­di­vid­u­al­ity of the Na­tional Part­ner­ship Of­fice’s (NPO) part­ner­ships with each per­sonal travel man­ager (PTM) and em­pha­sised the large amount of spe­cial­i­sa­tion in the net­work.

“Hav­ing dif­fer­ent de­part­ments and spe­cial­ists within the busi­ness then al­lows those PTMs to have spe­cial­i­sa­tion, be it in cor­po­rate, cruise, fam­ily, high-end, generic, air spe­cial­ists and train­ing,” Gazal told Cruise Weekly.

“It’s look­ing at ev­ery part of the busi­ness and say­ing what can we pro­vide that’s go­ing to either pass on best prac­tice or help en­cour­age it,” he said.

Pic­tured at the Mindil Beach Sun­set Mar­kets are: Mark Rhein­bay, RCL Cruises; Lance Dye, Car­ni­val Cruise Line; Peter McCor­mack, RCL Cruises; Chris Hill, Nor­we­gian Cruise Line; Jim Petrit­sis, Travel The World and Michael Gazal, Trav­elMan­agers.

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