FACE-2-FACE: Alister Burn
Commercial Manager Viking Cruises.
1. What motivates you in your career?
I have a natural curiosity to keep on learning, develop and work with innovative product, so I have always aligned myself with companies and people that share these same characteristics.
2. Most common assumption people make about your job?
Most of my friends and colleagues think that I lead somewhat of a James Bondesque lifestyle with continual travel around the world, luxury cruises, and awards ceremonies and dinners.
3. What is the key to building great relationships with agents?
Always being approachable, dependable and knowledgeable, not just about the product I represent but the travel industry, and destinations we travel to as a whole. If an agent has an issue or a problem they know I am the “go to guy” to get a quick resolution.
4. Advice for up‐and‐comers?
If you are serious about your career and progressing through the industry, in your first five years I believe you need to be prepared to work harder and smarter than everyone else around you. Say “yes” to all opportunities when it comes to learning and developing and look to complete courses/ training outside of the industry that will help with your career progression.
5. What was your best fam?
I was awarded a place for top sellers on a “5 Star Mystery FAM” and ended up travelling to Japan, all around Australia, Tahiti, and New York.