FACE-2-FACE: Alis­ter Burn

Com­mer­cial Man­ager Vik­ing Cruises.

Cruise Weekly - - News -

1. What mo­ti­vates you in your ca­reer?

I have a nat­u­ral cu­rios­ity to keep on learn­ing, de­velop and work with in­no­va­tive prod­uct, so I have al­ways aligned my­self with com­pa­nies and peo­ple that share these same char­ac­ter­is­tics.

2. Most com­mon as­sump­tion peo­ple make about your job?

Most of my friends and col­leagues think that I lead some­what of a James Bon­desque life­style with con­tin­ual travel around the world, lux­ury cruises, and awards cer­e­monies and din­ners.

3. What is the key to build­ing great re­la­tion­ships with agents?

Al­ways be­ing ap­proach­able, de­pend­able and knowl­edge­able, not just about the prod­uct I rep­re­sent but the travel in­dus­try, and des­ti­na­tions we travel to as a whole. If an agent has an is­sue or a prob­lem they know I am the “go to guy” to get a quick res­o­lu­tion.

4. Ad­vice for up‐and‐com­ers?

If you are se­ri­ous about your ca­reer and pro­gress­ing through the in­dus­try, in your first five years I be­lieve you need to be pre­pared to work harder and smarter than every­one else around you. Say “yes” to all op­por­tu­ni­ties when it comes to learn­ing and de­vel­op­ing and look to com­plete cour­ses/ train­ing out­side of the in­dus­try that will help with your ca­reer pro­gres­sion.

5. What was your best fam?

I was awarded a place for top sell­ers on a “5 Star Mys­tery FAM” and ended up trav­el­ling to Ja­pan, all around Aus­tralia, Tahiti, and New York.

Newspapers in English

Newspapers from Australia

© PressReader. All rights reserved.