FACE-2-FACE: Nicole Costantin

Cruise Weekly - - News -

Vice Pres­i­dent Sales AU/NZ, Nor­we­gian Cruise Line.

1. What is your favourite part of the job?

Launch­ing new prod­ucts – I love the feel­ing you get when you see a brand-new ship sail­ing out of the har­bour.

2. What a racted you to a ca­reer in the cruise in­dus­try?

Hav­ing al­ready been work­ing in travel, I saw cruis­ing as an ex­cit­ing part of this in­dus­try that had huge growth po­ten­tial.

3. What is the key to suc­cess in the cruise in­dus­try?

Pas­sion. I be­lieve that you need to be pas­sion­ate about, and be­lieve in, the brand you rep­re­sent.

4. Big­gest chal­lenge fac­ing the in­dus­try?

The lack of cruis­ing in­fra­struc­ture in Aus­tralia, which con­tin­ues to be an on­go­ing chal­lenge for our in­dus­try. We need to lift our sights to the fab­u­lous cruises fur­ther afield like Europe and Alaska to keep our guests and loyal cus­tomer base cruis­ing.

5. Ad­vice for up-and-com­ers?

My best ad­vice would be to at­tend all the CLIA train­ing pro­grams that you can. I’d also rec­om­mend that agents take the time to learn about in­di­vid­ual prod­ucts.

6. Where do you see your­self in five years?

Still cruis­ing.

7. How do you wind down a er a busy week?

Wine!

8. Celebrity you’d like to cruise with?

Ge­orge Clooney - need I say more?

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