Heavy-duty player

Ken­worth DAF Mel­bourne sells more heavy-duty trucks than any other deal­er­ship in Australia – an achieve­ment it at­tributes to cus­tomer fo­cus

Deals on Wheels - - Dealership Profile -

Ken­worth DAF Mel­bourne, based at Der­rimut in Mel­bourne’s fast-de­vel­op­ing western sub­urbs, is the largest heavy-duty truck deal­er­ship in Australia.

The state-of-the-art deal­er­ship, which re­lo­cated from Footscray in 1999, sells more heavy-duty trucks than any other stand­alone truck deal­er­ship in Australia.

It also pro­vides af­ter-sales sup­port for Ken­worth and DAF op­er­a­tors from all over Australia – as well as sup­ply­ing the full range of spare parts.

A di­vi­sion of PACCAR Australia, the deal­er­ship boasts a 30-bay ser­vice work­shop com­plete with the lat­est di­ag­nos­tic equip­ment and more than 90 highly-skilled staff.

With more than 30 years’ ex­pe­ri­ence in the used truck mar­ket – and in ex­cess of 100 years’ ex­pe­ri­ence in new trucks, cus­tomers can be as­sured they have among the in­dus­try’s most ex­pe­ri­enced teams by their side.

Key to the deal­er­ship’s suc­cess is its re­la­tion­ship with cus­tomers, of which many are long-stand­ing.

“With­out cus­tomers, we don’t ex­ist and ev­ery day our staff ded­i­cate themselves to mak­ing the sales and sup­port ex­pe­ri­ence as plea­sur­able as pos­si­ble,” it says.

“We know our cus­tomers and they know us, they are more than just busi­ness part­ners, they are our friends.”

We know our cus­tomers and they know us, they are more than just busi­ness part­ners, they are our friends.

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