Frequently asked questions:
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Edward River Council has released a ‘frequently asked questions’ document for residents:
What time is the new Customer Service Centre open?
The Customer Service Centre is open from 8.30am to 5pm five days a week, excluding public holidays.
You can also contact our Customer Service team on (03) 5898 3000 or via email at council@edwardriver.nsw.gov.au.
If you need to report a problem or request a Council service outside of business hours, you can still use our after-hours service on (03) 5898 3000.
No. The public entrance at Civic Place will be closed on Monday, March 27.
Council’s Customer Service team are still able to assist you from our new Customer Service Centre at 180 Cressy St.
If you need to visit Council to pay your rates and animal registrations, or meet with Council officers or submit a Development Application, you will need to visit our new Customer Service Centre at 180 Cressy St.
Yes. The car parks located between the Deniliquin Town Hall and the pedestrian crossing outside the Post Office will now be restricted to 15-minute parking. This will
Proudly associated with Edward River Council’s latest development make it simpler for Council’s customers to access our new Customer Service Centre. Can I still park at Civic Place? Yes. There is laneway access to Cressy St from Civic Place, between the Globe Hotel and the Estates building, so while you won’t be able to access Council’s building on Civic Place, you are still able to park along Civic Place and McFaull Park and walk to the new Customer Service Centre at 180 Cressy St. Where will Council meetings be held? All meetings of Edward River Council will now be held at the Council Chambers located in our Customer Service Centre at 180 Cressy St. The Council Chambers is located on your left as you enter our Customer Service Centre, and is accessible to wheelchair users and those with prams.