MEET THE BOSS

I got involved in this business…

in 2007 after having worked in the finance industry for more than 20 years great personal service

Our business is known for… Our bestselling product is…

all financial services but home loans are number one

My role in the business is… lending manager but I also assist with telling and customer services

I manage … a team of three to ensure we offer the best service to our customers and our customers leave with a smile

According to my staff … I’m inspired by …

everyone around me- the warm and fuzzy feeling you get from helping someone achieving their goals, my family, friends and staff for their support and Kevin Parker for his challenges, knowledge and experience he has given me over the past 17 years

On my beside table is…

my alarm clock, remote controls and George (George is my teddy bear, he was named by my sister after Georgie Best, the famous soccer player from Manchester United)

In my opinion, the biggest issue facing small businesses is … consumer confidence and operating My secret to success is…

to be yourself, be honest and listen to what the customer needs

I’m most proud of …30 years in the financial industry and what we have accomplished for the past 10 years at BOQ

If I could, I’d tell my 20-year-old self that… The best piece of career advice I can offer is …

honest, loyal and always return phone calls a rescue

And if I wasn’t in my current role, I’d be …

and friendly staffworking for me is entertaining. In a small office, you have to have a little humour and craziness. They say when my laughing stops, they know I am available to talk to.I spend my down time… watching the NRL, completing renovations or spending time with my partner and our two dogs – Fred and Dino (they were named after the Flintstones after Pebbles and Bambam went to heaven) costs have retained my Sydney property operator in the emergency services I should be