COULD YOUR RENT ROLL BE MORE PROFITABLE?
A SUCCESSFUL AGENCY is one where a well-managed and profitable property management portfolio ensures better relationships with landlords and happier, more productive staff. We learn more from PM Assistant’s National Sales Manager, Penelope Valentine.
Can you provide an overview of what PM Assistant is?
PM Assistant is an online mobile platform that streamlines many of the tasks faced by property managers, including receiving and responding to maintenance issues, arranging property inspections and managing rental payments. At its core PM Assistant is designed to create a more efficient and profitable agency.
How will it improve efficiency and reduce stress for my property managers?
The software streamlines many of the daily tasks faced by property managers, including receiving and responding to maintenance issues, scheduling inspections and managing rental payments. Property managing is a very time-consuming process and can be quite stressful. This system is designed to look at
property management tasks in a proactive way, rather than just reacting to the most urgent queries.
Getting our rental arrears under control is crucial. How can this help?
PM Assistant allows property managers to move arrears management from being a constant source of work and worry to a set of easy tasks using a powerful automated arrears policy.
Easily modified to suit your agency’s needs, PM Arrears sends prepared emails and SMS messages automatically and prepares letters and notices for print without staff having to lift a finger. There’s even prepared phone scripts. It establishes a uniform and consistent process for interaction with tenants and for reporting to landlords.
By automating your systems, you will be able to ensure your clients’ rental payments are paid on time quickly and efficiently.
Can you describe how some of the daily tasks we face are streamlined?
Using PM Maintenance can cut managing a simple property maintenance task from 30 minutes to five minutes. From initial enquiry from the tenant to final payment and reconciliation, PM Maintenance automates the full maintenance process. It allocates, remembers, measures and categorises all jobs, creating a transparent history of communication. Paper invoices from tradespeople are no longer required.
PM Assistant allows property managers to move arrears management from being a constant source of work and worry to a set of easy to complete tasks using a powerful automated arrears policy incorporating reminders, payment requests and notices via email, SMS and letter. It establishes a uniform and consistent process for interaction with tenants and for reporting to landlords.
Is it easy to set up and does it work with existing platforms?
It is easy to use PM Assistant alongside your current property management tool. The suite is fully integrated with REST and Console. Full training and unlimited helpdesk support is provided.
What are the fees and charges involved?
We charge a one-time set-up fee for the PM Assistant property management software suite; each module is priced on a per-property-per-month basis, depending on the modules you require. All charges are fully transparent and confirmed upfront.
THE SOFTWARE STREAMLINES MANY OF THE DAILY TASKS FACED BY PROPERTY MANAGERS, INCLUDING RECEIVING AND RESPONDING TO MAINTENANCE ISSUES, SCHEDULING INSPECTIONS AND MANAGING RENTAL PAYMENTS.
To find out more about how PM Assistant can help your business, please visit pmassistant.com.au or phone 1300 730 886.