EVERY AGENT HAS A STORY
Most people who work in real estate can recount several pivotal moments in their careers from which they either grow or they learn.
with thanks to Console
THE STORIES SO FAR… Sadhana Smiles – CEO, Harcourts Victoria
After a situation where she didn't hang up the phone after a client conversation, Sadhana ensures her calls are ended properly and that she gives her clients their due respect, regardless of their behaviour and circumstances.
Jess Kindt – Experienced Property Manager
When she was a BDM, Jess found herself in a highly dangerous situation when responding to a prospective listing. She's learned to do her research before venturing towards a potential sale, and to trust her gut if something seems ‘off'.
Vasili Hadzellis – Coach, Core Property Management Consulting
Vasili was constantly flippant to one landlord who was challenging to deal with. After realising the landlord thought he hated her, Vasili has learned to show proper care to every single client, and to thoroughly consider his beliefs which governed his behaviour.
Liana Slipetsky – Co-Founder, iAgree Following a roof replacement job to fix a leak, Liana discovered their roofer replaced the wrong roof! Despite not being at fault, Liana learned the importance of physically attending a site with a landlord before committing to any sort of required maintenance. ■
Our ‘Every Agent Has a Story' series captures the tales of some of our industry's most popular professionals – across leadership, sales and property management. Find out what they would do differently if they had the chance to have their time over again.
Every Agent Has a Story is exclusively brought to you in association with Console. Watch the series at eliteagent. com.au/stories. Series runs from November 2016 – February 2017.