You Thought You Were a Prop­erty Man­ager, Didn’t You?

THREE YEARS AGO, you were em­ployed by your agency to run a port­fo­lio of 150 prop­er­ties and had the ti­tle ‘Prop­erty Man­ager’ on your busi­ness card. As times have changed, many agen­cies have re­sorted to out­sourc­ing their ad­min­is­tra­tion tasks. Lau­ren Kropp e

Elite Property Manager - - First Person - Lau­ren Kropp

web­sites. • Send­ing lease doc­u­ments

and wel­come packs • Email li­ais­ing • Client mar­ket­ing • So­cial me­dia posts • Trust ac­count­ing

Now many of­fices are out­sourc­ing ad­min­is­tra­tive tasks, what is left for the prop­erty man­ager? The only true gap that I see is rou­tine in­spec­tions, leas­ing or view­ings, and ten­ant and land­lord sign ups for those who pre­fer face to face.

If an of­fice were to hire or out­source a rou­tine in­spec­tion of­fi­cer, and a busi­ness de­vel­op­ment man­ager who could, in fact, per­form the sign ups and view­ings, this would make the role of the prop­erty man­ager ob­so­lete.

I hear a lot of prop­erty man­agers com­plain that they do not get paid enough for the highly stress­ful job, and I con­cur. How­ever, if an agency ap­points the out­source team and a BDM, what will hap­pen to the cur­rent an­nual salary of a prop­erty man­ager?

If this were to hap­pen, a prin­ci­pal has ev­ery right to greatly re­duce the role and salary of a prop­erty man­ager, or make them re­dun­dant.

Ev­ery­one has an opin­ion on out­sourc­ing. As the man­ag­ing di­rec­tor of an out­sourc­ing busi­ness spe­cial­is­ing in trust ac­count­ing and tem­po­rary

IF AN AGENCY AP­POINTS AN OUT­SOURCE TEAM AND A BDM, WHAT HAP­PENS TO THE AN­NUAL SALARY OF A PROP­ERTY MAN­AGER?

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