You Thought You Were a Property Manager, Didn’t You?
THREE YEARS AGO, you were employed by your agency to run a portfolio of 150 properties and had the title ‘Property Manager’ on your business card. As times have changed, many agencies have resorted to outsourcing their administration tasks. Lauren Kropp e
websites. • Sending lease documents
and welcome packs • Email liaising • Client marketing • Social media posts • Trust accounting
Now many offices are outsourcing administrative tasks, what is left for the property manager? The only true gap that I see is routine inspections, leasing or viewings, and tenant and landlord sign ups for those who prefer face to face.
If an office were to hire or outsource a routine inspection officer, and a business development manager who could, in fact, perform the sign ups and viewings, this would make the role of the property manager obsolete.
I hear a lot of property managers complain that they do not get paid enough for the highly stressful job, and I concur. However, if an agency appoints the outsource team and a BDM, what will happen to the current annual salary of a property manager?
If this were to happen, a principal has every right to greatly reduce the role and salary of a property manager, or make them redundant.
Everyone has an opinion on outsourcing. As the managing director of an outsourcing business specialising in trust accounting and temporary
IF AN AGENCY APPOINTS AN OUTSOURCE TEAM AND A BDM, WHAT HAPPENS TO THE ANNUAL SALARY OF A PROPERTY MANAGER?