CO­LETTE MUR­RAY

Elite Property Manager - - Cover Story -

Port­fo­lio Man­ager, @home prop­erty man­age­ment

What is the mar­ket like in your area? The Launce­s­ton rental mar­ket is cur­rently ex­pe­ri­enc­ing very low va­cancy. Our of­fice has main­tained a va­cancy rate of un­der two per cent for the past 12 months.

What is one thing you've quit do­ing since Trans­form? I’m more aware of the in­ef­fi­ciency of mul­ti­task­ing, which means I can stop my­self, re­set and com­plete one task at a time. I fol­low my cal­en­dar more proac­tively which keeps me ac­count­able and pro­duc­tive, al­low­ing me more time through­out the day to fo­cus on the ‘ex­tras’ that make a dif­fer­ence.

What's your big­gest take­away from the pro­gram? The time man­age­ment ses­sion was the light­bulb mo­ment for me and the goal I set for my­self ini­tially. I’ve iden­ti­fied be­hav­iours and have be­come more aware of my own time and oth­ers around me. I’ve learnt to say no, ef­fec­tively del­e­gate ad­min­is­tra­tive tasks and use that time to ser­vice my clients more ef­fi­ciently.

How did you fit ev­ery­thing in dur­ing the chal­lenge? I found it over­whelm­ing to start, but I man­aged to or­gan­ise my sched­ule to fit it all in. I blocked out ‘non-ne­go­tiable time’ and in­vested some time on the week­end to fin­ish my chal­lenges.

What is your next goal? My next goal is to strengthen the re­la­tion­ships I have with clients and con­tinue to build my port­fo­lio. I would also like to in­vest in my­self by com­plet­ing my Diploma in Prop­erty next year.

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