LAU­REN KIRK

Gen­eral Man­ager, Coach, Con­sul­tant & Trainer

Elite Property Manager - - Productivity And Best Practice -

Q My team are al­ways want­ing to im­ple­ment new tech­nol­ogy. How do I know what we re­ally need?

A It's easy to get dis­tracted by that bright shiny ob­ject that prom­ises to 'make life eas­ier'. Your teams are con­stantly in­un­dated with an abun­dance of new tech­nol­ogy promis­ing to save time, im­prove com­mu­ni­ca­tion, cre­ate bet­ter re­port­ing… the list goes on!

Whilst I am cer­tainly one for im­ple­ment­ing tech­nol­ogy and cut­ting cor­ners to save time (with­out in­creas­ing risk!) it's im­por­tant that what is used is ef­fec­tive. So, be­fore in­vest­ing in the next big thing, take check of what's cur­rently in place.

1 List all tech be­ing used. Is ev­ery­one us­ing the same tech for the same task?

2 Look at the ben­e­fits and out­comes you want (for your team and clients).

3 Is it still rel­e­vant? Are your team us­ing 100 per cent of the fea­tures avail­able?

4 Who is your tech cham­pion? Some­one should own this space, to in­ves­ti­gate, gauge use, im­ple­ment new and re­duce old.

At the end of the day, we need to en­sure that tech is go­ing to save time, in­te­grate with cur­rent sys­tems and in­crease profit and growth. Ev­ery busi­ness is dif­fer­ent, so use what is right for you now. Then re­view and im­ple­ment new tech as your busi­ness changes.

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