ONE of the greatest concerns for many prospective home care clients is having people they do not know coming into their home to provide the services, says Southern Plus chief executive officer Errol Turner.
“This is completely understandable and is why you need to make sure you choose a reputable home care provider who employs staff who are honest, reliable, qualified and have had all the relevant police checks,” he said.
“Our clients regularly tell us that they really value a care team with people that they know and trust.”
Southern Plus’ set services schedule means customers have the continuity of a regular trusted support worker and services delivered to the plan they have agreed.
This ensures the team and the client are able to build a trusted and familiar relationship.
“I’m very pleased to say that Southern Plus’ Same Face Promise offers this commitment to its clients and your home care provider should too,” Mr Turner said.
“So if your current home care provider is not meeting your expectations, then you may want to consider switching to a new provider who can guarantee you receive the service, care and support you need.”
For more information about Southern Plus’ range of in-home health and wellness services, call 1300 000 161 or visit www.southernplus. org.au.