Dissatisfied with local service
I AM sure I am not the only person who has been forced to travel elsewhere to have services provided firstly competently and secondly have the service provider honour their workmanship.
We have always supported the local area by having our personal and business vehicles and equipment serviced in Gatton. Always paid our invoices on collection. Always took it on the chin when we have had to present the vehicle again and again to have issues resolved, last incident was four bookings.
Recently I contacted the manager of a business to report damage to a component under the dash which operates the air-con unit. Admittedly the service was in April but we had not used the air-con and no other service had been in that area of the car. I was immediately referred to the previous business owner, then to the manager.
I explained the situation several times whilst he kept refusing to take responsibility. As I requested this in writing from him, I then received a text message with his lawyer’s contact number. This is only one example of many of the businesses in Gatton.
We operate a small business of our own, we guarantee our services, we are reliable and get the job completed at a high standard, yet we are the ones who suffer from supporting you.
And you wonder why Gatton has not grown in industry.
— Cheryl Redmond,