‘Call Triple Zero, not me’: fire­fighter

Gatton Star - - NEWS -

FIRE­FIGHT­ERS are re­mind­ing res­i­dents to treat all fires as an emer­gency – no mat­ter how in­signif­i­cant they may seem.

QFES Area Com­man­der In­spec­tor Ross Mutzel­burg said he re­ceived mul­ti­ple calls to his of­fice in re­cent weeks re­port­ing fires, when the calls should have been be go­ing di­rectly to Triple Zero.

“I have no way to send a fire truck,” Insp Mutzel­burg ex­plained.

“It just de­lays the process of get­ting a truck rolling to the fire.”

Insp Mutzel­burg said one of the ma­jor is­sues was a mis­un­der­stand­ing from the pub­lic as to what con­sti­tuted an emer­gency for the fire ser­vice.

“We treat all fires as an emer­gency, and we want all fires – re­gard­less of whether they think it’s an emer­gency or not – to go to Triple Zero,” he said.

He said a num­ber of the calls to his of­fice had been re­port­ing grass fires, which the call­ers did not be­lieve war­ranted Triple Zero calls.

He ex­plained how­ever that any fire had the po­ten­tial to be­come dan­ger­ous in a mat­ter of min­utes, as was the case with the Gran­tham and Too­goolawah grass fires over pre­vi­ous weeks.

“A fire might be a noth­ing now, but in ten min­utes it could be a big deal,” he said.

“The Gran­tham fire was a per­fect ex­am­ple.

“It was a very small fire when it started but it got very big very quickly.”

He asked that peo­ple al­ways di­alled Triple Zero as every se­cond counted, and said they should rely on the age old adage of ‘it’s bet­ter to be safe than sorry’.

“We don’t care if we get there and it’s noth­ing,” he said.

“We would rather check and make sure.”

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