No Bolt from blue
The Chevrolet Bolt appears to be making quite an impact on the electric car scene in the US. Any word from Holden about bringing the Bolt to Australia? Geoff Paton
Holden’s communications director, Sean Poppitt, says not: “The Bolt program is not currently available in righthand drive. If this worldbeating technology were to become available for Holden, you can bet we will take a very, very close look at it”.
DOES NOT COMPUTE
Re: the letter from John Arnold and his Mazda CX-5, our Mazda3 SP25 GT has been returned three times — so far — to the dealer because of voice/navigation issues similar to those reported by him. We’ve also experienced a number of instances where the navigation simply refuses to load but after the car’s been turned off for a few hours the system behaves perfectly. John’s dealer has also given him the same line our dealer gave us about having to follow the Mazda process. Having said that, a Google search reveals a swag of voice/navi issues going back a number of years so I’m guessing Mazda has a right royal problem on their hands. It’s a pity as the car’s a beauty but is being let down by, I assume, third party software.
Nick Newell, Melbourne
I’ll be pushing harder with Mazda after the holiday break.
My wife took our Hyundai Accent back to the dealer for its two-year/30,000km service last week. She was “strongly advised” the fuel injectors should be cleaned. She took the advice and paid $175 for injector cleaning. Is this normal for a two-year old car, running well and showing no sign of any problems, or is it just another sales scam to increase the price of fixed price servicing?
Jim Butterworth, Boronia
I strongly advise not to pay for fuel-injector cleaning. This dealer deserves The Kick, as unnecessary items like this — often with just a can of cleaner tipped into the fuel tank — have become a major profit centre for some dealerships.
Do you know when Kia is bringing out an updated model of the Sorento?
Rob Stevens, email
The all-new Sorento only arrived in 2015, when it was voted our COTY champion. There will be annual modelyear changes but the next full model change is not likely until 2020.
I love your reviews, however I’m constantly astonished how highly you regard Volkswagen. Our 2012 Golf and Passat caused absolute grief and horror. You seem to avoid the issues of owning those cars after three years when everything, and I mean everything, turns to %$*#.
Kris Hamilton, email
We can only judge what we drive and what we experience. Sorry to hear yours has not been a good one.
I bought a brand-new Kia Cerato S Premium in September which had no owner’s manual. The dealership told me the car had no book and that they would be ordering one. That would take about two weeks. I returned in four weeks and there was nothing. I went back again on December 9 and still nothing.
Stewart Cook, email
I have spoken to Kia HQ and an owner’s manual is on its way to your home.
I am dissatisfied with the service and diagnostics of an airconditioning problem with my wife’s Hyundai i30. It did not seem to be working efficiently and was initially diagnosed with a leak in the pipes. Then I was told the auto electrician had found a leak in the condenser, caused by a stone, and I was responsible since it had entered the car between an inspection and repair. I also mentioned to the service department there is no protection of the cooler from anything entering the car’s coolant radiator, the grille bars are straight and not angled to deflect anything at all entering — a very poor design fault. The repair quote was $930.
Bill Martin, email
I went directly to Hyundai HQ in Sydney and spokesman Guido Schenken says: “We will cover the full cost of the repairs and the customer will be contacted by one of our team here today and the car will be booked in and fixed ASAP. We appreciate this customer’s loyalty to Hyundai and are happy to help.”
I own a 2011 model Hyundai i30 cw wagon with 35,000km and there is fading and distortion of the radio display. The display is almost unreadable. Hyundai told me the radio was out of warranty and I would have to pay the full cost of replacement, well over $500.
Margaret Ras, email
Guido Schenken replies again: “Hyundai will cover the cost of the parts with this case but the customer will have to cover labour at warranty price. A pretty fair solution given the radio is out of warranty.”
GO WITH THE FLOW
Is there a difference between hi-flow diesel for trucks and diesel that you put in cars? My husband says “diesel is diesel” but seeing there are warnings on the bowser, I do not like him putting the hi-flow diesel in our Mazda BT-50. Could you please clarify this?
Cynthia Flenley, email
There is no difference at all in the fuel that flows from the pumps, just the rate at which it flows.
Re: Peter Robinson’s frustration at being unable to fill the tank of his diesel Mazda CX-5 and gobbledygook from the Mazda spokeswoman. The problem is diesel froths when filled quickly and as the froth reaches the nozzle it stops the flow. You can either stand there for some time pouring more diesel in as the froth subsides or you aim the flow to a side wall of the tank so it can smoothly “slide” to the body of fuel without disturbing the surface significantly. You will then get all or most of the 58 litres in.
Vic Parsons, email
Great advice and it will be good to get feedback from Peter Robinson on this technique at the pumps.
Chevrolet Bolt and Hyundai i30, left
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