Right to be impressed
I am looking at a car to tide me over for quite a few years. I am impressed with the Subaru Impreza’s features. It seems to have all the attributes for a 70year-old with a wife who needs a car that will ride comfortably and can take a wheelchair. Annual driving is only about 6000km because my wife is largely housebound but I need transport to medical appointments. I have always had Corollas but I’m looking for something different — the Corolla is no longer exciting in the cabin. Brian Leone, email
The new Impreza is a classy car that gets The Tick from me. It’s just hitting showrooms and will definitely do the job for you.
WATCH THIS SPACE
I’m impressed by the styling and US reviews of Volkswagen’s flagship sedan, the CC. I can’t recall any comments relating to this vehicle in Carsguide and note that VW Australia doesn’t include the vehicle in the local homepage. Is this car available in Australia and if so how do you rate it in its class?
Brian Patterson, email
The CC, originally the Passat CC, was discontinued late last year. You might still be able to find one in a VW dealership. The CC definitely gets The Tick and its replacement, called the Arteon, comes to Australia in October.
MEASURED ON THE FLY
When you do the car tests and comparisons, are the quoted power outputs measured at the flywheel or at the driving wheels? Will there be a new WRX in the near future or an upgrade? Brian Gairn, email
We quote manufacturer numbers and they are measured at the flywheel. On the WRX front, there will be a major “midlife” update midyear but the next new model won’t be until late 2018.
Re Mazda infotainment. My CX-3 has been back to the dealership three times. They reckon they haven’t had another case like mine and it’s very frustrating — you never know if it will work or not. They do the reset and it works for a while then I have nothing but trouble. Belinda Freeman, email Mazda spokeswoman Karla Leach replies: “We have contacted Ms Freeman and she still has some minor intermittent issues with the right-hand speakers in her CX-3. We are working with our colleagues in Japan to resolve this issue and have committed to keep contact with Ms Freeman to resolve as soon as possible.”
AS GOOD AS IT GETS
Re Mazda3 navigation issues. Our SP25 GT has been returned to the dealer on three occasions formally, plus on two occasions informally. The dealer has provided updates and factory restarts but the problem has never been resolved. We are about to return our car to the dealer formally for the fourth time. I wrote to Mazda and received a call which, in summary, indicated that the system was as good as it would get. I am convinced Mazda are going through the motions until such time as the car is no longer under warranty. Then they can charge me for trying to fix a fault that is no longer covered.
J& M Turner, email
Mazda says it is doing everything possible for unhappy owners and this is the latest from Karla Leach: “Regular updates to vehicle software are undertaken for a few reasons. They include improving the interaction of third-party devices, which is required to keep the vehicle and device ‘talking the same language’ and to update the vehicle software to provide new features and updates.”
ALL OUT OF GOODWILL
I have an issue with my 2011 Nissan Navara. After a recent breakdown, it was found that a bolt securing the fuel injector pump drive
gear had come loose, over a period of time causing internal damage and finally falling out. I am looking at repair bill of over $7000 for parts and labour. Gerard McLaughlin, email
Sorry but I have been in touch with Nissan Australia and they are not prepared to provide any goodwill because the car is over five years old, is not with the original owner, has not been serviced with a Nissan dealer and is currently at an independent workshop.
GO WITH THE FLOW
Re high-flow diesel. It is the same diesel except for a bigger nozzle for a faster flow to fill big tanks quicker. However, there is also truck diesel available, especially in country towns, that normally is 2 cents a litre cheaper than normal diesel and I have been told this is because it does not contain the anti-foaming detergent in normal diesel. William Goetz, email
That’s an interesting new development.
FUEL FOR THOUGHT
My 2007 VE Commodore has done 120,000km and Holden dealer service has recommended on four occasions having injector cleaning. I have just seen your reply recommending against paying for fuel injector cleaning. The last time it was done on my car they said there was a lot of carbon and that I should be
using the higher octane fuel occasionally to prevent the cleaning even though the owners manual says to use regular 91. Tim Cox, email
There are cleaning agents in some premium unleaded fuels and that can prevent problems with fuel injectors. It might be worthwhile but some dealers are still using expensive ”cleaning” as a profit booster.
MAPS MISS THE MARK
I bought a new Toyota LandCruiser 200-Series VX in mid-November and, as I was driving home, I went through an intersection on the NSW Central Coast that had a major upgrade in late 2015. Yet the maps on the GPS showed the old intersection, before the upgrade. I explained this to the salesman that sold the car and all he could say was that the car had the latest Toyota maps installed. It may be impossible to be on top of every map upgrade for every road or intersection in Australia but on a car worth nearly $100,000 to have the latest maps within six months should not be impossible. Trevon Moore, email
Your complaint is quite common as factory satnav on most brands lags well behind Google Maps. It’s not restricted to Toyota and comes because it takes years for map data to be compiled, updated and then supplied for uploading into factory set-ups for cars.
CAN’T FAULT THE IDEA
How about a page on the niggling problems people have had with their cars. Over six months, using say a dozen problems or faults per make, you could cover the full gamut of faults. I know personally that the small problems can really get you down. When looking for a replacement vehicle,
you wonder if another make has similar faults, or what faults the other makes may have. Jim Moody, email
A good idea — but there are about 50 car brands in Australian showrooms so it would take years to get through all of them.
The new Impreza is a classy car that gets The Tick from me.