Herald Sun - Motoring - - Letters -


NEIL McDon­ald (Dealer de­liv­ery charges, cars­Guide, April 4) might be bet­ter un­der­stood if it were more widely known that car­mak­ers rou­tinely dis­patch ve­hi­cles from the fac­tory un­saleable and even un­road­wor­thy. Re­tail­ers of­ten do much more than just ‘‘a quick wash and fit­ting the rego plates’’.

‘‘New’’ cars are of­ten un­fin­ished, which al­lows car­mak­ers to ad­ver­tise them at lower prices than they should. And re­tail­ers be­lieve profit mar­gins are too small to cover the rec­ti­fi­ca­tion needed be­fore a ve­hi­cle leaves the show­room.

In a per­fect world a reg­u­la­tory body, such as the Aus­tralian Com­pe­ti­tion and Con­sumer Com­mis­sion, could pros­e­cute what is es­sen­tially com­po­nent pric­ing, oth­er­wise un­law­ful.

As for Par­lia­ment, con­sider the years of unan­swered phone calls for mo­tor car ‘‘lemon’’ laws. Peter Board­man



IT’S about time some­one had the courage to in­ves­ti­gate the hid­den costs of new ve­hi­cles.

One of my hates is the ex­tra cost of so-called pres­tige paints. What a load of rub­bish. They are all painted on the same line and no ex­tra work is ap­plied to metallics. This is just an­other way to drag ex­tra cash from the buyer.

On­road charges are in­deed ne­go­tiable. For a new Holden Calais, the profit amounts to about $6500 plus what­ever the dealer can bleed from the buyer.

They cer­tainly are not in­ter­ested in cash be­cause they re­ceive kick­backs from fi­nance com­pa­nies. Yeah, we are be­ing conned and ripped off.

War­ren Bendigo


AF­TER hand­ing over al­most $60,000 for a VE SSV with a few ex­tras, in­clud­ing just over $1500 in dealer de­liv­ery, I was sur­prised to find one of the rear-door trims was from an Omega. So much for the dealer de­liv­ery charge cov­er­ing a full in­spec­tion of the car. Prob­a­bly doesn’t say much for Holden’s qual­ity con­trol ei­ther.

Nei­ther the dealer nor Holden could ex­plain it. Both sim­ply apol­o­gised, the dealer re­placed the trim and of­fered to fit head­light or bon­net pro­tec­tors free, not sup­ply them free, just fit them, and there was cer­tainly no of­fer of any re­fund on the dealer de­liv­ery charges.


Rob email HAVE you any com­ments or have you re­viewed the cur­rent BMW X5 diesel model? I would be grate­ful for some in­for­ma­tion, or your thoughts. Matt McAr­dle

email The X5 is the bench­mark in lux­ury four-wheel drives and the diesel is our per­sonal choice, not just be­cause it is lighter on fuel than the V8 but also be­cause it is slightly more nim­ble with less weight in the nose and its torque is more avail­able. The only short­com­ing is that it is not a se­ri­ous off-roader, un­like the Toy­ota LandCruiser, which rules in the bush. Ed


WHAT is the for­mula for con­vert­ing fuel con­sump­tion? Ex­am­ple is 277km with 22.3 litres of fuel used.


Robin email In your ex­am­ple, di­vide 22.3 litres by 2.77 (the num­ber of 100km) and the re­sult is: 8.05 litres/100km, a good re­sult. Ed THANKS for your fol­low-up with GM on my fuel-gauge prob­lem. I now have a suc­cess­ful con­clu­sion af­ter some drama with the ser­vice man­ager of my lo­cal dealer. They fit­ted a new fuel-sender as­sem­bly, which is work­ing OK. Len Booth

email Glad I could help, but I’m still hear­ing from peo­ple who have faulty fuel gauges in their Com­modores.


Pick of the bunch: the BMW X5 diesel is nim­ble and fuel-ef­fi­cient.

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