More Ford prob­lems

Now there’s a re­call on LPG cars in­volv­ing brake booster valves, writes NEIL McDON­ALD

Herald Sun - Motoring - - Front Page -

BRAKES and balljoints con­tinue to be a big prob­lem for Ford. The com­pany took an­other hit this week with a re­call of 20,864 LPG cars for prob­lems with brake booster valves.

The re­call in­volves all BF Se­ries II and III and the new FG Fal­con sedan, wagon and util­ity with the fac­tory-fit­ted LPG sys­tem, called E-Gas, which are pop­u­lar with fleets and tradies. The cars af­fected were built from Jan­uary 16, 2007, to Au­gust 22 last year.

The de­fect in­volves the brake booster check valve, which may de­velop a vacuum leak and lead to re­duced power as­sis­tance for the brakes.

Ford Aus­tralia spokes­woman Sinead McAlary says Ford has acted proac­tively on the prob­lem and de­nies sug­ges­tions it is the lat­est in a se­ries of prob­lems dam­ag­ing Ford’s rep­u­ta­tion.

‘‘Ford dis­cov­ered the is­sue, in­ves­ti­gated it, de­vel­oped a fix and proac­tively is­sued a re­call, as is the re­spon­si­ble course of action,’’ McAlary says.

‘‘We have a strong rep­u­ta­tion for do­ing just that and be­lieve that do­ing the right thing by our cus­tomers when the ev­i­dence is there to sup­port an is­sue, ac­tu­ally builds our rep­u­ta­tion, not dam­ages it.’’

Wor­ried own­ers should con­tact their lo­cal Ford dealer or the com­pany’s cus­tomer re­la­tions line on 1800 503 672.

Ford has been hit by a string of qual­ity glitches in re­cent months.

In March it re­called 83,000 SX and SY Ter­ri­to­rys to re­place front brake hoses af­ter wide­spread con­sumer re­ports of brake fail­ures.

Cars­guide has un­cov­ered qual­ity prob­lems at Broad­mead­ows af­ter months of con­sumer com­plaints cov­er­ing ev­ery­thing from brakes to rust and paint.

One of the most re­cent con­cerns re­lates to front balljoint fail­ures on high-mileage Ter­ri­to­rys.

The pop­u­lar con­sumer web­site ford­fo­rums.com.au has listed a litany of con­cerns from wor­ried Ter­ri­tory own­ers about the balljoints and the cost of re­place­ment parts.

One owner summed up the feel­ings of many.

‘‘I love this car, just hate the qual­ity,’’ he says.

The com­pany has also is­sued a re­call no­tice to fix a po­ten­tial brake de­fect in some im­ported dieselpow­ered Fo­cus and Mon­deo mod­els.

Un­der cer­tain con­di­tions, the sup­ply of vacuum to the brake booster may be in­ter­rupted. This can make it harder to ap­ply the brake pedal.

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