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VIEW of the apparent weakness in ball joints on Territorys would you recommend we change them as a precaution on our 2005 SX Territory that has done 21,000km? Is there a better quality of replacement part we could use?
John Blundell, email No, I wouldn’t change them before consulting your Ford dealer. Ford has offered all Territory owners concerned about the ball joints a free inspection by their dealer, and if they are found to be worn to the point of being unsafe they will replace them free. Take up the offer and have your car checked. I’m unaware of any better quality replacement part you could use.
FUMING AT FUMES
after buying our new 2008 Toyota Kluger Grande we noticed an unpleasant odour when driving up a hill and accelerating. We notified Toyota WERECENTLY reported on the failure of a front ball joint of a Ford Territory owned by
carsGuide reader Linda Mate. Wereferred the failure to Ford and a spokesperson quickly got back to us to tell us that they had already been in contact with the owner and that the company would cover all costs of repairs to the vehicle. The result was good for all concerned and Ford should be commended for its action in this case. and discovered it was exhaust fumes entering the car through the back window. Toyota replaced the rear door with a new one, but when that didn’t fix it they replaced the rear window seal with a thicker rubber. That still did not fix the problem. Now, nearly two years on, I am quite annoyed I am still driving my family around in a $60,000-plus car that still fills up with exhaust fumes. Please let me
In a fix: a plea over problems with fumes in the Toyota Kluger Grande. know how to get this rectified and where I stand legally?
Chris Brown, email Yours is the first report of this problem, but other Kluger owners might like to let us know of their experience. Toyota’s actions in replacing the door and the seal are what you would expect with this problem, which is usually caused by a damaged seal or door, or a damaged exhaust pipe. I believe Toyota is clearly responsible for fixing the problem as the car is still under warranty. Keep the pressure up on the dealer and the company.
READ with interest Peter Shanahan’s comments ( carsGuide, July 23) on the problems he was having with the temperature warn- ing light coming on in his Toyota HiLux, because it appears Toyota has a similar problem with its new Prado auto as well. My brother has been told there is a fix that involves remapping of the auto, which from what I gather then lets the auto change up earlier rather than holding the gears longer. I would assume this would also be able to be done on the HiLux.
Jim Rogers, Boronia We’ve asked Toyota about the fix and whether it applies to the HiLux and will report back.
ME TOO . . .
you had a letter regarding a Toyota HiLux SR-5 and the temperature light coming on when it was towing. We have a 2009 TRD HiLux and the transmission