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Q LAST November I bought a 2003 Citroen C3 Sensomatic from a dealer. I noticed that the windscreen was delaminating and took it back for rectification. The dealer had it replaced, but I then noticed that the auto lights and wipers were not working properly. When I mentioned this to them I was told that it couldn’t be done. Being quite a greenhorn around cars I thought it was OK, but then the rear-vision mirror fell off. Back I went and it was fixed, only to have it happen again, and again when I went back a second time. So it was fixed again only to have it fall off again. I even tried to repair it myself, but still to no avail. I have found out the wrong windscreen was installed and I was told it didn’t matter what I did, nothing would hold it to the glass because the black patch the mirror sticks to was in the wrong position. I feel I have been dudded because it cannot now be sold as a Sensomatic, because of the light and wipers not working as they should, and it is illegal to drive around without an internal rear-vision mirror. The car is fine except for these problems. What is my course of action to get this rectified?
Graeme Boyd, email The Citroen importer has told us that the correct windscreen is available, so it appears that the dealer involved has simply fitted the incorrect one, possibly because it was the cheapest option. The dealer has done the wrong thing by you, so you should attempt to resolve your complaint with them. If that isn’t possible, consider going to the fair-trading people and seeking their assistance.
Q ANOTHER cars Guide reader, Murray Cox, recently complained of a knock that appeared to come from the rear end of his BF Falcon SR Series II. I had the same problem and none of the mechanics or the Ford dealer I took it to could find the cause, but eventually I found that the bolts holding the diff in were either broken or stripped and all of the bushes were perished.
Robert Shepherd, email We also heard from another reader who told us the diff bushes were the likely cause of the knock and that they are a common failure in that model.
Q EVERYTHING I have read suggests that it would be fine to use E10 fuel in my 1998 Toyota Camry Vienta, but my mechanic said I should change to 95-octane when regular unleaded was no longer available because he was experiencing many problems in different types of vehicles, both new and older. Your thoughts?
Ian West, email The FCAI guide to E10 compatibility indicates you can use E10 in your car and BP also says you can use E10 without a problem. But there is too little real-world experience available yet to say for sure that it will be fine. At least for the short term your mechanic’s advice to use premium unleaded would seem prudent until we know more.
Q DOES my 2007, 3.2-litre VW Passat 4motion have a cam belt or a chain?
Happy VW owner, email It has a chain and doesn’t require servicing.
STUCK IN PARK
Q I BOUGHT an ex-ambulance service 2005 Subaru Forester in 2007 and about 18 months ago the auto
Headache: issues with a Citroen C3 windscreen have frustrated the owner.