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GOT A PROBLEM WITH YOUR CAR?
THE 160,000km service on my automatic 2004 Toyota Prado diesel I asked if the automatic fluid needed changing and was told no. The automatic transmission has never been serviced, and I get conflicting advice. Some say it is sealed, has no dipstick and never needs servicing. Others say it should be checked at 200,000km. Others say the fluid should be replaced at 160,000km if it has been driven under harsh conditions. What do you say?
Bruce Hallett, email The gearbox is sealed in production and it’s not meant to be serviced for ‘‘life’’, though what ‘‘life’’ means is anybody’s guess. Oil is the lifeblood of an auto transmission and Andrew of AW Automatics is of the old school, which advocates changing the oil every 20,000 km, particularly if the car is used for towing. On that basis you’d be well advised to change it.
HAVE read several reports of the Holden Captiva pulling to the left. Mine does too, but the concern I have is that on many occasions I have been unable to remove the ignition key after turning off the motor. I have had to leave the car in the garage or stay with it for about five minutes each time I turned the ignition off before I could remove the key. When I took it to the dealer for repairs, they knew about the fault and what was needed to repair the car. They then told me they had many Captivas with the same fault, but they refused to give me an email address for me to correspond with GM. I felt all Captivas should have been recalled and repaired. Where can I go?
Damian Salvati, email Yours is the first complaint we’ve received on this issue. Contact Holden’s customer assistance service, ph: 1800 033 349 or fax (03) 9647 1237. If you want to write to the company, perhaps to the man- aging director, the address is PO Box 1714, Melbourne, 3001. There isn’t an email address you can use.
having her 2005 Toyota Corolla serviced, my daughter was advised by the NRMA at Liverpool to have her rear shocks replaced. The car has done only 33,489km. Not knowing much about cars she went ahead with it at a cost of $460. I feel that being a young woman she may have been taken advantage of. Is this a standard maintenance item on a 2005 Toyota Corolla?
Bill Rowe, email No, it’s not a regular maintenance item and it’s most unusual that shock absorbers would need replacing at such low kays. She would have been better off to seek a second opinion before accepting the advice.
HUSBAND and I are elderly and bought a new Ford Fiesta a few months ago thinking it would give us trouble-free motoring, but it’s been nothing but trouble. A couple of months ago the floor filled with water in a heavy downpour. The dealer’s first attempt to fix it wasn’t successful and it again filled with water the next time it rained. This time they virtually dismantled the interior looking for the leak, and
Conflict: a reader is concerned about his Prado’s automatic transmission.