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Herald Sun - Motoring - - Readers Say -

GOT A PROB­LEM WITH YOUR CAR?

FLUID TEN­SION

QAT

THE 160,000km ser­vice on my au­to­matic 2004 Toy­ota Prado diesel I asked if the au­to­matic fluid needed chang­ing and was told no. The au­to­matic trans­mis­sion has never been ser­viced, and I get con­flict­ing ad­vice. Some say it is sealed, has no dip­stick and never needs ser­vic­ing. Oth­ers say it should be checked at 200,000km. Oth­ers say the fluid should be re­placed at 160,000km if it has been driven un­der harsh con­di­tions. What do you say?

Bruce Hal­lett, email The gear­box is sealed in pro­duc­tion and it’s not meant to be ser­viced for ‘‘life’’, though what ‘‘life’’ means is any­body’s guess. Oil is the lifeblood of an auto trans­mis­sion and An­drew of AW Au­to­mat­ics is of the old school, which ad­vo­cates chang­ing the oil ev­ery 20,000 km, par­tic­u­larly if the car is used for tow­ing. On that ba­sis you’d be well ad­vised to change it.

KEY CON­CERN

QI

HAVE read sev­eral re­ports of the Holden Captiva pulling to the left. Mine does too, but the con­cern I have is that on many oc­ca­sions I have been un­able to re­move the ig­ni­tion key af­ter turn­ing off the mo­tor. I have had to leave the car in the garage or stay with it for about five min­utes each time I turned the ig­ni­tion off be­fore I could re­move the key. When I took it to the dealer for re­pairs, they knew about the fault and what was needed to re­pair the car. They then told me they had many Cap­ti­vas with the same fault, but they re­fused to give me an email ad­dress for me to cor­re­spond with GM. I felt all Cap­ti­vas should have been re­called and re­paired. Where can I go?

Damian Sal­vati, email Yours is the first com­plaint we’ve re­ceived on this is­sue. Con­tact Holden’s cus­tomer as­sis­tance ser­vice, ph: 1800 033 349 or fax (03) 9647 1237. If you want to write to the com­pany, per­haps to the man- ag­ing di­rec­tor, the ad­dress is PO Box 1714, Mel­bourne, 3001. There isn’t an email ad­dress you can use.

TAK­ING AD­VAN­TAGE

QWHEN

hav­ing her 2005 Toy­ota Corolla ser­viced, my daugh­ter was ad­vised by the NRMA at Liver­pool to have her rear shocks re­placed. The car has done only 33,489km. Not know­ing much about cars she went ahead with it at a cost of $460. I feel that be­ing a young woman she may have been taken ad­van­tage of. Is this a stan­dard main­te­nance item on a 2005 Toy­ota Corolla?

Bill Rowe, email No, it’s not a reg­u­lar main­te­nance item and it’s most un­usual that shock ab­sorbers would need re­plac­ing at such low kays. She would have been bet­ter off to seek a sec­ond opin­ion be­fore ac­cept­ing the ad­vice.

WA­TER LOGGED

QMY

HUS­BAND and I are el­derly and bought a new Ford Fi­esta a few months ago think­ing it would give us trou­ble-free mo­tor­ing, but it’s been noth­ing but trou­ble. A cou­ple of months ago the floor filled with wa­ter in a heavy down­pour. The dealer’s first at­tempt to fix it wasn’t suc­cess­ful and it again filled with wa­ter the next time it rained. This time they vir­tu­ally dis­man­tled the in­te­rior look­ing for the leak, and

Con­flict: a reader is concerned about his Prado’s au­to­matic trans­mis­sion.

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