Readers have their say about everything on wheels
GO TO HONDA
A LETTER from Neil was about the engine in his 2009 Honda Civic VTI having an occasional miss. I note he was getting the runaround from dealers. Having owned Hondas for 38 years, I now have the current model Accord Euro and a HRV work vehicle. Honda Australia does not treat these matters lightly and I would advise him to go direct to Honda in Melbourne. In 2008 there was a combustion problem with the Accord Euro and Honda brought an engineering team from Japan for two weeks to fix the problem.
Allan Parry, email
TOYOTA’S website shows specifications for the Corolla Ascent Sport SE (Special Edition) hatch. It is $1260 dearer than the base Corolla Ascent Hatch, picking up alloy wheels, cruise control and leather steering wheel and gearshift knob. However, the specification does not include rear power windows and curtain and knee airbags, which are now standard on the base Corolla Ascent Hatch. Toyota has verified via email that the SE version does not have rear power windows and that the curtain and knee airbags are part of an option pack. Con- sumers should be aware that, even though they are looking at a dearer special edition of a base model, some of the standard equipment of that base model is either not available or is an extra cost option.
Rod Shepherd, email
I READ with interest the story of the Mitsubishi ASX owner unable to get replacement tyres for his new car. This has just happened to me with my new Renault Laguna. I was told the Michelin I needed was superseded. The new tyre was available, but the old one fitted to all new Lagunas in Australia had to be imported and could take months. When I called the Renault dealer and Renault customer service I got the same response as you did — that the tyres were available and there shouldn’t be an issue with getting a replacement. The reality is they are not available and I had to buy two new tyres. When all the spin, fluff and froth from Renault customer service is over, you are late for work, you are still at the counter of Bob Jane T-mart and still can’t get a tyre out of Michelin. The dealers did their best to assist, but Renault customer service was totally useless and simply fobbed me off and wished I would go away.
David Toohey, email Tyre makers typically replace their tyres every three years or so and you can run into problems like you have with your Laguna. You could buy one tyre of the new type to replace the punctured tyre, and legally run it on the rear. You could also fit the new tyre to the spare and fit the original spare to the car.
Fobbed off: a Renault Laguna owner has had tyre problems.