Qual­ity an is­sue

As the first JAC trucks ar­rive, fit and fin­ish cause de­lays

Herald Sun - Motoring - - Two Wheels -

would have dam­aged the im­age of the brand if it had been launched in that con­di­tion.

‘‘ You only get one chance to make a first im­pres­sion and our goal is to make sure the first im­pres­sion doesn’t dis­ap­point Aus­tralian new truck buy­ers,’’ sayswm­c­manag­ing di­rec­tor Ja­son Pe­cotic.

One of the is­sues fac­ing WMCIS the con­sis­tency of the com­po­nents, with many Chi­nese man­u­fac­tur­ers of­ten think­ing noth­ing of hav­ing dif­fer­ent trim or fea­tures in the same batch of ve­hi­cles.

Work­ing Wheels tested two JAC trucks in New Zealand ear­lier this year and re­marked that work would need to be done to im­prove in­te­rior qual­ity and to re­duce the amount of cabin noise to meet Aus­tralian cus­tomers ex­pec­ta­tions, even when pur­chas­ing an af­ford­able light­duty truck.

Wm­cwill now set up a small com­pany in China to make it eas­ier to mon­i­tor the qual­ity of the ve­hi­cles it will bring to Aus­tralia.

The im­porter’s idea is to em­ploy about six peo­ple in Suzhou who will ef­fec­tively check the ve­hi­cles to make sure they match the qual­ity stan­dards it re­quires.

Wm­clast month an­nounced it was pulling out of a deal to in­tro­duce the Chi­ne­se­made Fo­ton work­horse ute, cit­ing un­com­pet­i­tive pric­ing and qual­ity con­cerns as key rea­sons.

The com­pany has had some suc­cess with im­port­ing ve­hi­cles from China and is look­ing at top­ping 260 Aus­tralian sales of Chi­nese-made Higer buses in 2011.

‘‘ WMC’S com­mit­ment is to en­sure the best spec­i­fi­ca­tion, qual­ity and price, which are the key el­e­ments that have driven our suc­cess with Higer,’’ Pe­cotic says.

Con­sis­tent ap­proach: The im­porter of JAC trucks wants the trim and fea­tures to be of a uni­form stan­dard

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