It’s the wheel thing
The steering wheel on my 2010 FG Falcon ute has begun degenerating. It started with part of the steering wheel rubbing away on the righthand side about middle of the wheel on the outside. Ford refused to cover it because the car was out of warranty, but they offered to pay 25 per cent of the replacement cost. More recently I noticed there appear to be pinholes appearing at the top of the wheel and it is wearing away from underneath the bottom. Surely a steering wheel should last longer than three years. Is there a statutory warranty that covers this area? Have any other readers experienced this problem? Where else can I take my complaint?
Mal Legg, Vic It is unusual for a steering wheel to fall apart in such a short time, but yours is the only report we’ve received here. You could consult consumer affairs in Victoria, but I would recommend you accept the offer. Going further is only going to take up more of your time and it’s unlikely you would get the result you want. HOWBOUT IT? I’ve had three 2.5-litre Nissan Navara utes since 1997, all of which have done over 280,000km and I amused to the reliability of Nissan engines. I recently purchased a 2006 2.5-litre diesel Nissan Pathfinder, which had clocked up 140,000km, with the idea that I could double this mileage. But upon taking out the engine, number two piston has a crack in the top, and to put it back in order I will have to replace four pistons, rings, bearings, gaskets and rebore it. An experienced engine-rebuilder told me the piston failure was due to over-fuelling, which could be traced back to the computer and the air-intake sensor. Now, the sensor itself is either faulty or sending out incorrect signals? A list of new parts comes to $4600 or so. Maybe Nissan would be gracious enough to supply these to me at half the cost, I would be happy to cover the labour charges. What do you think?
Brian Burns, email It’s possible that they might come to the party and help out with part of the cost of repairs, so you should approach them with a claim. You might find, however, that because the car is six years old, you bought it second-hand so there’s no record of its previous use, and that it is well out of warranty. I think that your claim could be rejected. ENGINE EXIT The engine in our 2008 Holden Captiva has gone after just 85,000km. We can get a second-hand engine with about 40,000km on it for $10,000, but were concerned this model has engine problems and it may not be worth the $10,000 to fix. Appreciate your advice.
Leonie Wilson, email You have to fix it, it is worth virtually nothing with a damaged engine, so there’s no
Bad turn: AFalcon’s steering wheel is wearing thin, and right, a Prado has
started cracking up