A fuel and frank appraisal
I BOUGHT a 2008 four-cylinder Ford Mondeo LX in August. The next day without warning it lost power at 100km/h on a major arterial road. The fuel gauge showed I had some 60-plus kilometres in the tank, so I pulled into a servo and put $30 of 95-octane fuel in and then drove to our destination. I drove the car over the next few days without any incident, until one morning it just would not start. The car was towed to a Ford dealer where it was found to have a faulty fuel pump, which was replaced. I have no issue with the dealership but I am concerned this may be a common fault with this model. I have requested some compensation from Ford for the repair cost as I feel this type of component failure is not to be expected on a vehicle that has travelled only 108,000km. I would appreciate your feedback.
Roger Parker, email You’ve got little chance of getting any compensation from Ford. The car is four years old and out of warranty. I would suggest in future you don’t let the fuel level drop so low, to minimise the chances of picking up any rubbish from the bottom of the tank that might damage the fuel pump or block the fuel filter. MATTER OF TIMING My dealer has told me there is an oil leak from the timing cover on my Toyota Aurion, which has done only 98,000km. I have been told it requires 13 hours’ labour to take out the engine, and with parts costing $122 the bill will be $1767. I would not class this as normal wear and tear and surely it would not happen to Aurions, let alone Toyotas. Why would this leak occur so soon? Is this price realistic as 13 hours to remove an engine and replace a seal seems high, and how long can I hold off before getting it repaired? An RACQ mechanic has told me this part should not have gone at such an early stage and, noting the vehicle appears to have been well looked after and serviced regularly by a Toyota dealer, I should be asking them to cover most if not all the costs. What do you suggest?
WayneEllis, email It does seem unreasonable to have to remove the engine to fix an oil leak at the timing cover. I would get another quote. Oil leaks occur in Toyotas, as much as other models, so I doubt you would win an argument that it wasn’t wear and tear. If the leak isn’t bad then you could carry on for some time before having it fixed. IDLE THREAT When I start my Mazda3 Neo sedan it moves forward, even though I don’t have my foot on the accelerator. I feel it is idling
TOP IT UP: With only a few litres in the tank,
a Mondeo risks a blocked fuel filter.