Ping puts me off
My wife bought a Hyundai Veloster Plus last year and we noticed that the car pings under load. Our dealer said he’d never had a Veloster ping, but he would investigate to see if there was an update available for the car. There wasn’t, which means that we have to put up with the pinging, which cannot be good for the engine. The service technician advised me to fill two tanks of 95-octane fuel and perhaps the computer would adjust itself. I amnot happy about this and it looks as if there is nothing I can do about it.
Collin Seretis, email
Hyundai has told us that yours is the first report of pinging that has been received but they are happy to investigate the issue on your car. They will be in contact with you soon to arrange a time for you to take your car to your dealer.
An intermittent engine miss developed in my 2010 Hyundai Santa Fe R 2.2-litre diesel six months after I bought it and it now occurs regularly, although I can’t get it to do it when I’ve taken the car to the dealer. It’s best described as like a turbo lag. It can occur up to four times a day but mostly it happens once a day. It can happen from starting off, when accelerating to pass from various speeds or taking off at lights etc. Mostly it occurs on very hot days when the engine is hot but once or twice it did do it when first starting off. The dealer’s diagnostic computer shows nothing. I believe it is a safety issue, as I have been caught out a few times. I hope you can help.
Robert Wyer, email
Finding the cause of an intermittent problem is difficult because it doesn’t always occur when the mechanic is there to witness it. It means he’s flying blind when attempting to diagnose it. Likewise, if it doesn’t happen when the diagnostic equipment is connected everything will indicate normal. The only thing you can do is to persist with the dealer and urge him to continue to seek a solution. It might help if you set up a video camera in the car. Have it
Hit and miss: There are intermittent woes
with a Santa Fe