Owner goes dippy as CX-5
I read your article in December about a fix for the problem of the oil level increasing in the Mazda CX-5 diesel (software update and new dipstick). It said Mazda had already begun contacting affected owners. Three months after that article, I had not been contacted by Mazda. I contacted two Mazda dealers about it. The first one told me that they were unaware of any fix. The second dealer said the same thing, then searched around on the computer and found that there was indeed a fix and I booked my car in to have the work done. I assume the software update does something. As for the second part of the ‘‘fix’’, a new dipstick, the only difference with the new dipstick is that the ‘‘Full’’ mark has been moved up to the level where the ‘‘X’’ (danger level) mark was on the old dipstick. Previously we were paranoid about having to change the oil. Is Mazda now telling us that this level is now perfectly acceptable and is not going to damage the engine?
My 2010 Mitsubishi Triton GLXR blows lots of black smoke, even more when I accelerate after stopping. What could be causing it?
DROP YOUR GEAR
Once or twice a week my 2010 Hyundai ix35 seems momentarily to drop out of gear when accelerating from rest. It seems to be near the shift point from second to third and the engine over-revs at least 2000rpm before grabbing drive again. My dealer has been trying to solve the problem without success, as the mechanics cannot replicate the On the level: Mazda CX-5 dipstick has a higher ‘‘Full’’ mark event. I’m concerned that picking up drive again from an overspeed event will damage the gearbox eventually.
It’s always hard to find the cause of a problem you can’t witness first-hand, so the only thing you can do at this stage is persist and have the dealer track it down for you. Meanwhile note every instance of the issue, recording time, place, circumstances, engine speed, gears etc to give the dealer all available information.
My 2008 Nissan Navara STX needed injectors at 70,000km and they were replaced under warranty. They needed replacing again at 104,000km but his time Nissan wanted the injectors sent to an independent company to be assessed. It was found that three injectors had excessive leakage and all needed to be replaced. Nissan offered to pay for half the price of the injectors, which was $1354.64. The remainder, including the independent testing, amounted to $2500. I think this
The software fix alters the purging of the particulate filter to overcome the problem of diesel getting into the engine oil. Mazda seems to be saying that it’sOK for the oil to rise to the new level without causing any problems. You would have to believe that Mazda has done some testing to verify that and is now content that with the two fixes the problem has been eradicated. CX-5 owners should contact their dealer about getting the update.
Steve, email I’mguessing it’s a diesel. If that’s the case it’s likely to be excessive fuel, which points to an injector or fuel pump issue. Get it to a diesel mechanic, who should be able to sort it out.