Under the pump
I topped up my 2012 Ford Territory diesel with petrol but I didn’t start it and had it towed to a Ford garage. They removed the fuel tank and drained it and said that I would have to fit a new fuel pump as once it had been in contact with petrol it had to be replaced. Is this correct? I kept the pump and noticed that one of the outlet fittings was broken, presumably during removal, and would not have been repairable. Perhaps this was the reason for the replacement. If so, would I have any claim on the company?
Robert J, email If you didn’t start the engine you should be able to get away with just draining the system and flushing it. If you had started it and run it for any time you would probably have done significant damage to the engine, and you would certainly have to replace the fuel pump. The Ford dealer is probably being cautious in replacing the pump. I doubt any claim would stand up.